RuffleButts / RuggedButtsReviews of rufflebutts.com

I shipped to an address that I was moving from and it was sent back to RuffleButts. They contacted me and shipped it back out to our new address!

Customer Service was so helpful and fast to resolve my problem. I ordered the wrong size and they changed it for me without having to cancel my entire order and redo. Thank you!!!

Rufflebutts has the best customer service! They are always so kind, so quick to respond, and always want to make things right. I love this company. Quality clothes, cute styles, and wonderful service. They frequently run incredible sales, and I have been taking advantage of the discounts for Christmas presents. I started shopping in October and just stashing the boxes aside as they arrived. I noticed today when I was starting to wrap gifts that one of the swimsuits was missing from my order. It’s been weeks since I placed the order, but since I didn’t open them, I didn’t realize until now. I emailed customer service, and not only did they respond within minutes (on a Saturday, no less) they are fixing the mistake immediately and were so kind about the whole situation. I love a company that is more focused on customer service than technicalities. They are always willing to go the extra mile to make sure things are up to their high quality standards.

This week I had some concerns about my daughters leggings that I had just purchased the thread from them was coming undone but nothing that couldn’t be fixed. I just wanted to reach out to let them know. I had the pleasure of speaking with Karlea who helped me with my concerns and she was so sweet. I couldn’t have had better customer support.

I've bought a few times from RuffleButts/RuggedButts for my grand kids and have been very satisfied with their products. Today I learned what a wonderful company they truly are! I'd ordered something that was no longer available in the size I'd purchased. I spoke with Karlea in customer service. We discussed that I could order another size for the same price. I was instructed to place the order and to call back and RuffleButts would credit my card for the difference in pricing and shipping. I placed the order, but didn't get a chance to call customer service back. An hour or so later, I received a call from Karlea stating she checked my account and saw that I'd ordered the item, but hadn't called for my credit, so she went ahead and credited my account for the difference!! She said that my order would ship the same day. When was the last time someone called to tell you they applied a credit without you asking for one!!! Wonderful Customer Service!!! Fantastic follow-up!! Thank you!!

Do you want really great customer service? You can get it with RuffleButts! I didn't apply my 20% new customer discount code when I sent in my order. I was happily surprised that they would still give me the discount! Thanks Summer D. for your quick response and excellent service!

The products are great quality and absolutely adorable. AND, their customer service is EXCELLENT!!

These clothes are high quality and unique. My daughter always get compliments!