RubyCar by AvisRubyCar by Avis is a national online retailer that allows you to shop thousands of high-quality, single-owner vehicles online, delivered straight to your door or picked up locally at any one of our designated Avis pick-up locations. With RubyCar, you can browse and shop our extensive inventory of low-mileage, competitively priced cars, and trucks with new inventory added daily.
RubyCar by Avis (rubycar.com) has 89 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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89 approved reviews, newest moderated first
DHC
My car buying experience with RubyCar was seamless and strees free. I like the fact that I didn't haggle over price or deal with games from a dealership. The price of the car was also extremely competitive. The staff was friendly and professional.
Lyn M.
My experience was seamless. DeShaun and Cindy were very knowledgeable and explained the process well. I was hesitant to buy a car online, that being said, I would recommend RubyCar based on my experience. Thank you folks!!
Danni
Many thanks to William Love for his advice, support, help, time and perseverance. Due to our emigration, it took us some time to get everything together so that we could buy the car. At first I was skeptical as to whether I should buy a rental car at all. However, thanks to the long test drive, we could be sure that the car was in top condition. William answered all my questions, and there were a lot of them, as I come from another country. It was never too much for him and he explained everything to me until I could understand it. I am happy with our Atlas and completely satisfied with William. As William always writes so charmingly: Cheers Danni
Angel Izard C.
It has been a few months since we bought the car, and I still have not been sent the plates. They are unable to issue me new temp plates, so I can't even drive this car legally. They did not ask me for some apparently needed info for the perm plates until a month after I bought the car. Then I provided what they asked for, then a few weeks later they said they needed more. The car needed to be serviced just a few weeks after buying it, and it did not come with a second key as promised. It took me 4 customer service agents to get approval for me to buy my own key and have it reimbursed. The car is sitting in our driveway undrivable at the moment.
Lisa H.
So glad I stumbled across RubyCar. I worked with Liz. She was very quick to respond and answer all of my questions. Got a great deal and happy with both the buying and trade in process.
Tameka M.
If I could give them a zero I would. Vehicle was delivered late and offer two temp tags I couldn’t drive my vehicle…I was without registration for 2 weeks and missed out of so much work
Response from RubyCar by AvisJun 25, 2025
We sincerely apologize for the frustrating experience you've had with your vehicle delivery and registration, and we understand your disappointment about missing work. This is certainly not the smooth process we strive for, and we regret any inconvenience and financial impact this caused. We acknowledge the delays you experienced with your vehicle delivery and registration. While we made attempts to assist throughout the process, our records indicate that a portion of the delay was due to a prolonged signing period for necessary paperwork. Regarding your request for reimbursement for lost wages, please understand that our company policy does not cover such claims. Our responsibility is to facilitate the vehicle purchase and registration process, and we made efforts to provide the necessary temporary tags and escalate the permanent registration. We understand this may be disappointing, and we sincerely regret that your experience did not meet your expectations. We are continuously working to improve our processes and communication to prevent similar issues for future customers. We value your feedback and are committed to learning from every experience.
Trevay C.
My car buying process was seamless and simple. Every interaction was informative and ensured I got exactly what I need. Elizabeth Amador especially held my hand, followed up and made sure I love my new Kia. Thank you RubyCar.
Response from RubyCar by AvisJun 25, 2025
We're absolutely thrilled to hear your car buying process was seamless and simple! It's fantastic to know that every interaction was informative and that we ensured you got exactly what you needed. A huge shout-out to Elizabeth Amador for providing such exceptional service! We're so proud to have team members who "hold your hand" and ensure you love your new car. We'll be sure to pass along your wonderful feedback to her. Thank you for choosing RubyCar, and enjoy your new Kia!
David H.
Kayleigh was awesome! She was on point with everything to get the deal done for the Jeep.
Response from RubyCar by AvisJun 25, 2025
That's wonderful to hear! We're so glad that Kayleigh made your experience awesome and was "on point with everything to get the deal done" for your Jeep! We'll be sure to share your fantastic feedback with Kayleigh. She's a valued member of our team, and it's great to know her hard work is making such a positive impact. Thank you for choosing us!