We got a buy one get one free special. The food was excellent. The bar drinks were top-of-the-line. We were able to drink delicious spring water, Avian, etc. The wine choices superb. We had our laundry done, including our undergarments that were placed in lovely bags when delivered. We received wonderful service. Every room has a balcony. The rooms were a nice size. Upscale of course. I guess more people leave negative reviews than bother to leave good reviews. I would definitely love to go on a cruise again.
MA
Margaret
Have just had a brilliant trans…
Have just had a brilliant trans Atlantic cruise on Regent Seven Seas Mariner. The staff were outstanding - all very happy and would do anything to help. The ship had been in dry dock for a refurbishment so initially there were a few issues that needed resolution but the crew and contractors worked tirelessly and discreetly to address the issues. It was our first time on RSS and we were so impressed with the quality of the food and the standard of service. The ship never felt crowded and there were plenty of places to sit comfortably and relax. The lecturers were enthusiastic, very interesting and informative. We are looking forward to our next Regent Seven Seas adventure.
SA
sue and thanks for your O.
Cruisers out of necessity
We are not cruisers by choice but by necessity due to my husbands increasing immobility.
Most of our holidays have been spent cycling round the world,climbing mountains and skiing.
This was only our 7th cruise.1holland America,2 Fred Olsen, 2 Azamara,1 P&O.all on small ships (which are getting less every year.)
We like peace and quiet ,relaxing.days,early nights,good food,sunshine,a jacussi,a home from home,which all our cruises have been but the Regent one in November 24 was the best so far.
Our cabin/suite was sumptuous, ,some would say a little dated by newer ships standards ,I would call it elegant and classic.The bathroom all marble and wood no melamine in site, not exactly my taste but beautiful The mattress was so deep and so comfortable as were the pillows.
I drank more champagne than water,you didn’t have to have the wine on offer,they have a wine list you can chose from at no extra cost, you only had to ask( they don’t broadly advertise the fact.)
The food was excellent in all the restaurants . Not being big fans of meat the buffet with all the salads, fruit,cheese, more than sufficed,We nearly always had a window table and the staff nearly always took the food to the table for us.
We had room service twice, and what an experience!!!
We had 2 nights in each port which made the excursions more doable.Rome,Florence ,Pisa, cinque terre,Marseille for the Provence alps,Lisbon. All the excursions were excellent.
We choose excursions to visit places for their sites/ history, not to shop in overpriced upmarket shopping centres and drink overpriced coffee,which is what the moaners seem to do.Why would you want to go to St Tropez when you can venture into the Provence Alps,or visit a vineyard for wine tasting when you can see the cinque Terre. Each to their own but the most interesting people we met were the ones not moaning, who like us seem well travelled.
Most of the staff went out of their way to be helpful, nothing too much trouble.
Perhaps the moaners should look closer to home as to why they don’t get the best out of people.
It only take a please/ thankyou,Hello and a smile. Speak to people how you would like to be spoken to,not in a condescending manner,(as I frequently observed).
We will be cruising more frequently now, and I hope we can afford to cruise RSS again.One thing for sure we will stick with the smaller ships, even though they’re not all singing all dancing glitz and glamour,but then again, neither am I.
PA
Patrick
Excellent
Regent certainly isn't a value cruise but we were delighted by everything. The food was fantastic at all venues but especially so at the Prime steak house. Our suite was better.than described. Breakfast in the room always arrives in a timely manner. The staff really do look after you and we left very happy indeed
Only gripe was the entertainment, the shows were amature, with the exception of the comedian who was brilliant. The last live music stopped at 23:15 latest, its not for night owls. There was a mix of ages but the average seemed to over 70.
Be careful in your choice of included excursions. The lake and wine tasting alternative to Rome was rubbish and so was the the trip to Saint Tropez (virtually closed). We didn't even get the guided walk that was promised
Trips to Pisa, Lucca and Aix en Provence were fantastic and great places to experience.
SA
Sheila A.
Our RSSC Alaskan adventure - WOW
Wow, our Alaskan adventure on RSSC Explorer was exceptional. The staff could not do enough for you. I was amazed that our suite attendant remembered everyone's names and went over and above to make us happy - especially sourcing the exact drinks that we'd asked for. The food was amazing, the entertainment top notch, and the Guest Lecturer; Dr. David was fascinating - he is soo enthusiastic. I would highly recommend this cruise
MG
Magic G.
A superb cruise company - ignore the bad reviews!
We are just coming to the end of our second cruise with Regent on their Explorer cruise ship. We have had a luxurious time with first class service and excellent food, just like the last Carribean cruise in the newer Splendour ship. The smaller size of these cruise ships mean you get to know staff and other passengers, and there is a strong social element to these trips. We can't understand the negative comments seen on this site about Regent, except to say that we saw quite a few grumpy Americans on the cruise who complained about everything. Some people can't be pleased and often they are the ones who also write reviews. Our friends on the cruise say that Regent is the best cruise company they have used. We aim to use them again, as our experience of their services has been superb.
TT
Tazzie T.
Excellent cruise company
Excellent cruise company who have supplied us with a 5 star service on all the numerous cruises that we have taken with them.
Our most recent cruise was in February-March this year travelling on Seven Seas Explorer in the Far East; a fabulous all inclusive experience on an excellent ship.
GJ
GJ
Very happy Regent Guests
After reading some of the comments I felt obligated to write a review.
My husband and I have sailed with Regent for the past 10 years clocking up 12 cruises between all their ships. We have had excellent experiences. The crew, the comfort and service are all top class. Exciting excursions all included and many we would not have dared to do on our own but with Regent’s umbrella over us we felt secure. Our last cruise around the Caribbean on the beautiful Splendor was brilliant! Their older ships are still luxurious and have a welcoming ambiance. They occasionally need some tlc which is only to be expected. Any problems we have encountered have been dealt with quickly and by polite helpful crew.
I would not hesitate to recommend this cruise line the only thing I would suggest is that you book directly with Regent as dealing with their own cruise consultants is so much easier than going through an agent.