R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes reviews

713 approved reviews, newest moderated first

Terry P.
Oct 19, 2023
Great website organization and customer service
The website is organized well so easy to search and fine desired items. The feature of recording customer customer part numbers and labels adds to ease of locating standard reorder items.Checkout is fast and simple. Corporate pricing is competitive. Receiveing a personal followup email confirming order details with anticipated ship dates completes the task.
Response from R.S. HughesOct 19, 2023
Hello Terry, We are happy to hear your feedback! It is nice to hear you can easily navigate our website, enjoy our order process, and that we are able to provide competitive pricing. We look forward to your future business. Thank you for the review! R.S. Hughes Customer Solutions Team
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Jerry
Oct 19, 2023
Finding the right product on the…
Finding the right product on the website and ordering was easy. Shipping was quick and efficient.
Response from R.S. HughesOct 20, 2023
Hello Jerry, We are glad to hear the ordering process on our R.S. Hughes website was easy for you. Our goal is to continue to provide quick and efficient shipping. Thank you for taking the time to leave a review! R.S. Hughes
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Fred R.
Oct 16, 2023
EASY ACCESS ON LINE/ PROMPT SERVICE
EASY ACCESS ON LINE/ PROMPT SERVICE. NEXT DAY DELIVERY
Response from R.S. HughesOct 17, 2023
Hello Fred, Thank you for taking the time to review your latest purchase experience! We'll continue to strive to offer the best customer service possible with great products and timely delivery. R.S. Hughes Customer Solutions Team
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JAB
Oct 16, 2023
Attention to my request and needs!
Attention to my request and needs! Good service…..
Response from R.S. HughesOct 17, 2023
Hello Jab, We are happy to have your business! Glad to hear you have received excellent customer service. R.S. Hughes Customer Solutions Team
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Earl
Oct 16, 2023
Buyer Beware
Beware of deception. Based on the picture of my product (box of Energizer Ultimate Lithium AA Batteries (18 Pack) which I thought I was ordering. So they showed me a box with 24 batteries in it but ship me 3 boxes containing only 4 batteries in each box. I thought i was getting 72 batteries for $.94 cents each, in reality i got 12 batteries for $5.67 each. I could have gone to the local Sam's and got the batteries for $1.94 each.
Response from R.S. HughesOct 16, 2023
Hello Earl, We are sorry for the frustration you have encountered and sincerely regret any inconvenience this may have caused to both you and your business. We've escalated this matter to our team, who will be revising the package quantity. If you grant us permission, we can arrange for your local branch to contact you if you wish to initiate a return for your items. Thank you, R.S. Hughes Customer Solutions Team
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Nic
Oct 16, 2023
Extra Mile Customer Service
Emily Dorman went the extra mile by finding me a product that was not previously available according to the site. She walked me through the ordering process and got me all the info needed to make the purchase. This was my first order and I will be returning for future products as needed.
Response from R.S. HughesOct 17, 2023
Hello Nic, We are so glad Emily was able to help you! We appreciate the review and will make sure this feedback makes it back to her team. We look forward to your future business! R.S. Hughes Customer Solutions Team
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ThreeRides
Oct 16, 2023
Most everything arrived as promised…
Most everything arrived as promised with the back ordered items clearly identified with expected delivery dates.
Response from R.S. HughesOct 17, 2023
Hello! We are please to learn that your local branch communicated clearly what items to expect with your most recent order. Our commitment is to deliver exceptional customer service. Thank you for your business! R.S. Hughes Customer Solutions Team
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Bobby
Oct 16, 2023
Great communication and quick service.
Great communication and quick service.
Response from R.S. HughesOct 17, 2023
Hello Bobby, It is nice to hear you received great communication and quick service. We strive to offer the best industrial supplies and best customer service. Thank you for the review! R.S. Hughes Customer Solutions Team
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