R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes reviews

713 approved reviews, newest moderated first

Nicole
Oct 13, 2023
Most items ship within a few days from…
Most items ship within a few days from the local warehouse. Our rep knows we order specific gloves on a routine basis. On our last order, we only received a partial fill with the rest being on backorder and shipping at a future date.
Response from R.S. HughesOct 16, 2023
Hello Nicole, Thank you for the review! It sounds like your rep is usually able to secure the stock you need. However, we apologize this was not the case with your last order. We will forward this feedback to your local branch. R.S. Hughes Customer Solutions Team
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Michael
Oct 12, 2023
It stocked the parts I needed and…
It stocked the parts I needed and shipped them promptly.
Response from R.S. HughesOct 17, 2023
Hello Michael, We appreciate the time you took to leave us a review! Our goal is to keep the items you need in stock and ship them in a time manner. We look forward to doing business with you again. Thank you, R.S. Hughes Customer
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Andrew
Oct 12, 2023
On-time delivery
Still waiting for the time of delivery for the order
Response from R.S. HughesOct 16, 2023
Hello Andrew, We have contacted your local branch regarding the shipping timeframe for your items. They have indicated that your items should be delivered this week and shipped out next week. It appears they emailed you a few weeks ago that there may be a delay of 2-3 weeks due to back stock. We recommend checking your junk folder for any email notifications. Thank you, R.S. Hughes Solutions Team
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Happy
Oct 12, 2023
Shipping $ is how much????
Why can’t RSH provide you with a shipping cost when you place an order. No wonder they had the cheapest price- they make up for it with shipping cost charged to you without you knowing what it’s going to be and without your approval. Bought 3 small tubes of epoxy then was charged $30for shipping!!!! $60 order jumped to $90. BUYER BEWARE.
Response from R.S. HughesOct 12, 2023
Hello Larry, We apologize for this inconvenience and frustration you have experienced. We are sorry to hear that you were not made aware of the hazmat shipping cost associated with your order. We will forward this feedback to your local branch. Thank you, R.S. Hughes Solutions Team
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Robert
Oct 11, 2023
Outstanding experience in every respect!
Huge selection of products, excellent website, highly competitive prices, reasonably priced lightening fast shipping, able to purchase single products (vs. large quantities) and stellar customer support!
Response from R.S. HughesOct 17, 2023
Hello Robert, We are glad that our product selection aligns with your needs and that you find our website user-friendly. We are happy to hear you appreciate our competitive pricing, fast shipping, and the quality of our customer support. Thank you for your review! R.S. Hughes Customer Solutions Team
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Jose
Oct 11, 2023
User friendly website
User friendly website, easy to get an account to place online orders.
Response from R.S. HughesOct 17, 2023
Hello Jose, Thank you for the review! We're glad you are able to comfortable navigate our R.S. Hughes Website. R.S. Hughes Customer Solutions Team
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Ryan
Oct 11, 2023
website is not accurate with product in stock
the product i ordered showed to be in stock, where many other vendors were out of stock. so i chose to order from you, only to find out several days later that the product was out of stock and backordered for several months. so now i have have paid for something that i wont get until i no longer need it. seemed like a bait and switch move.
Response from R.S. HughesOct 11, 2023
Hello Ryan, We apologize that our inventory did not accurately reflect the product you needed and we apologize for this inconvenience. We appreciate the feedback and will work on improving this process. Thank you, R.S. Hughes Solutions Team
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Lyn
Oct 11, 2023
Easy Web Transaction
Easy web transaction. Items are always in stock. Price competitive.
Response from R.S. HughesOct 11, 2023
Hello Lyn, Thank you for sharing your web experience with us! We strive to always have the items you need in stock for you and provide competitive prices. R.S. Hughes Customer Solutions Team
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