R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

R.S. Hughes reviews

713 approved reviews, newest moderated first

David
Oct 27, 2023
Web site said item was in stock
Web site said item was in stock. Confirmation email said item was on backorder but would ship in 1 to 2 days. Two weeks later wrong item was received. One week later correct item arrived. Having said all that, customer service was very professional, courteous and prompt.
Response from R.S. HughesOct 27, 2023
Hello David, We regret any inconvenience you may have encountered due to issues with our inventory and appreciate the positive feedback regarding the professional and prompt customer service you received. We will forward this feedback to our team. Thank you for the review. R.S. Hughes Customer Service Solutions Team
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Apro
Oct 27, 2023
Purchasing Department
I'll ordered 20 pcs. bump cap with Order #A-11682436 dated Oct. 17, 2023 and we needed the item. But your company said they can deliver the item eta by December 2023. i don't think i will ordered again because the delivery is very late. Hope you do something to fix your delivery problem.
Response from R.S. HughesOct 27, 2023
Hello Apro, We sincerely apologize for the delayed estimated time of arrival for your order. We comprehend the significance of timely deliveries, and deeply regret any inconvenience this delay may have caused you. Our team is actively engaged in enhancing our inventory management and strengthening our vendor relationships to mitigate these kind of delays. We appreciate the review and will forward this feedback to our team. Thank you R.S. Hughes Customer Solutions Team
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Hector
Oct 27, 2023
faster and great response all way
faster and great response all way
Response from R.S. HughesOct 27, 2023
Hello Hector, Thanks for the review! We are happy to hear you received fast and great customer service. We look forward to doing business with you again! R.S. Hughes Customer Solutions Team
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Heriberto
Oct 27, 2023
Product arrived in a timely manner and
Product arrived in a timely manner and it was exactly what I ordered unlike another company I dealt with in the past
Response from R.S. HughesOct 30, 2023
Hello Heriberto, We are thrilled to hear your product arrived in a timely manner! Please let us know if you ever have any questions or concerns. Thank you! R.S. Hughes Customers Solutions Team
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Neal
Oct 26, 2023
David was extremely knowledgeable about…
David was extremely knowledgeable about the product I needed and was able to help me quickly and easily place an order.
Response from R.S. HughesOct 30, 2023
Hello Neal, We are glad David was able to provide the expertise needed on your product selection! We will make sure to forward this positive feedback to our team. Thank you, R.S. Hughes Customer Solutions Team
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Randy
Oct 26, 2023
Very fast shipping
Very fast shipping. Good service and quality
Response from R.S. HughesOct 30, 2023
Hello Randy, We are glad you received fast shipping! Our priority is to provide the best customer service possible. Please reach out if you ever need assistance. Thank you, R.S. Customer Solutions Team
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Robert
Oct 26, 2023
A great simple purchase!
A great simple purchase! Thank you
Response from R.S. HughesOct 26, 2023
Hello Robert, We appreciate the review! We are glad you chose R.S. Hughes. Thank you! R.S. Hughes Customer Solutions Team
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Carole
Oct 25, 2023
The website is easy to use
The website is easy to use. And I got a quick confirmation once the order was placed.
Response from R.S. HughesOct 26, 2023
Hello Carole, Glad our R.S. Hughes website was easy to use! Our goal it to always provide exceptional customer service. We look forward to doing future business with you. Thank you, R.S. Hughes Customer Solutions Team
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