Sadie A.
I WOULD NOT EVER RECOMMEND RPGSHOW WIG!
So disappointed after watching many YouTube reviews about rpgshow wigs for years I finally decided I was going to invest in what I thought was going to be a high quality wig that would last me roughly 1 year. I brought the wig on 28/08/25 I paid £353.32 and received it on 8/9/25. Well! When I got the wig my first impression was wow the hair looked amazing, it was so good that I over looked the fact that I asked for dark brown lace and got light brown/white lace, I was willing to tint the it myself. Anyway I tried the wig on and it was too small but I made it work as I know that sending wigs back is a whole other drama that I really couldn’t be bothered to deal with so I made it work. Fast forward to only 3 days later I washed and water dyed the hair black and noticed that the skin had a lot of hair in the plug whole, at first i thought it was my daughters hair but then when i started running my fingers through the wig lots of hair was coming out i could not believe it, how was this happing after years of watching YouTubers review them online saying nothing but good things to finally be able to blow some money on an expensive wig for it to be worse than a £80 wig I got from Ashimary is crazy to me. I now have gaps in the lace where the hair has come out so much. I sent them a WhatsApp message and I’m waiting to see what they say, I have also checked with my bank to see what my options are and they have told me to reach out to RPG show first then if that doesn’t work I can reach out to them and possibly get my money back as I paid with my credit card and it seems the company is a scammer. Let’s hope RPGshow have a conscience and give me my money back. I would not recommend this company. Update: 15/09/25 They got back to me and have offered me a new lace frontal. Hopefully this will be better than what I originally got. Will keep you updated when it arrives. UPDATE 8/10/25 STILL HAVENT RECIEVED MY REPLACEMENT FRONTAL SO IV ASKED FOR A REFUND. REALLY BAD EXPERIENCE FOR ME IF YOUR THINKING ABOUT BUYING FROM HERE... GOOD LUCK
Response from RPGSHOW.COMSep 16, 2025
Dear Sadie, I'm sorry to hear about your disappointing experience with the RPGSHOW wig you purchased. It's frustrating when a product doesn't meet your expectations. It's great that you are keeping us updated on the situation, and I truly hope that the new lace frontal will be meet your expectations. If you have any further concerns or need assistance, please don't hesitate to reach out via email [email protected]. Your feedback is valuable, and I appreciate you sharing your experience with us. Wishing you the best as you await the arrival of the replacement lace frontal. Warm regards, RPGSHOW Customer Service