RPGSHOW.COM is a premier full lace and lace front wig company thathas been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
RPGSHOW.COM (rpgshow.com) has 246 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Website
rpgshow.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I Absolutely love these stunning wigs! Soft, full and so natural-looking. I’m always really happy with my purchases
Response from RPGSHOW.COMNov 18, 2025
Dear Mwiche,
We are thrilled to hear that you absolutely love our stunning wigs! It brings us so much joy to know that our wigs have left you feeling satisfied and fabulous. Soft, full, and natural-looking - that's what we aim for with every wig we create.
Your happiness is our top priority, and we're here to ensure that you continue to enjoy your RPGSHOW experience to the fullest. If you ever need any assistance or styling tips, feel free to reach out. Here's to many more fabulous wig days ahead! 💖
Warm regards,
RPGSHOW Customer Service
CU
customer
RPGSHOW Excellence
RPGSHOW is top tier in the wig industry. The quality of your hair is excellent. The custom colors you provide cannot be duplicated. I love every wig I have from you. RPGSHOW customer service is exceptional. You always send a thank you and a status. Than you for being above the rest.
Response from RPGSHOW.COMNov 18, 2025
Dear Valetta,
Thank you so much for your incredibly kind words and for recognizing the excellence that RPGSHOW strives to deliver. We are delighted to hear that you find our wig quality top-tier and our custom colors unmatched. Your satisfaction is our utmost priority, and we are thrilled that you love every wig you have from us.
Our team works tirelessly to provide exceptional customer service, and we are so grateful for your appreciation. Your support means the world to us, and we're here to ensure that your RPGSHOW experience remains above the rest.
If you ever need anything at all, please don't hesitate to reach out. Here's to many more fabulous wig moments together! ✨
Warm regards,
RPGSHOW Customer Service
KS
Kalili S.
Long Time Customer
I’ve been ordering through this site for well over a decade and other sites do not compare … Lifelong customer …
Response from RPGSHOW.COMNov 18, 2025
Dear Kalili,
Thank you for being a part of our journey for well over a decade! Your continued trust and support mean the world to us. We are truly honored to have you as a lifelong customer, and we appreciate your loyalty more than words can express.
At RPGSHOW, we are dedicated to providing you with the best products and service that you deserve. Your satisfaction is our top priority, and we are committed to ensuring that your experience with us remains unmatched. If there is anything you need or any way we can enhance your RPGSHOW experience, please do not hesitate to let us know.
Here's to many more years of fabulous wigs and wonderful moments together! 🌺
Warm regards,
RPGSHOW Customer Service
PY
Patricia Y.
Birthday Present Ruined by the RSPGShow
My daughter bought me a wig from this company for my 50th birthday. They advertised a $409 wig. After she placed the order they contacted her and asked for $150 more or they`ll used a cheaper hair to make her a wig. My daughter explained that she was on a budget considering this wig was already over $500 she thought she will get a good product.
Its Pure Trash . The style its called balayage and what we received its a brown with a very burnt fried highlight and a line of orange .Very thin hair unmanageable i haven`t use this wig because i am unable to stylish it with out getting chuncks of hair falling off the wig .
My daughter tried to contact them to make this deal right but they offer $40 refund then $80 and a coupon for $150 in case we want to keep buying your poor quality products. I don`t think so.
I`m offering anyone that wants to tried or evaluate the quality or styled of this wig to contact me.
Response from RPGSHOW.COMNov 12, 2025
Dear Patricia,
We are truly sorry to learn about the disappointment you've experienced. Please accept our sincere apologies for any inconvenience caused. Your feedback is incredibly important to us, and we are dedicated to assisting you further.
If you feel comfortable, could you please share your order ID or email address with us? Alternatively, reaching out directly to our Customer Service Manager, Tina, via email at [email protected], will greatly aid us in understanding and addressing your concerns to improve our products and services.
Your insights are highly valued, and we are fully committed to effectively resolving this matter. Your prompt cooperation in providing us with the correct order details and contact information would be greatly appreciated.
Warm regards,
RPGSHOW Customer Service
KA
Kay
Quality isn't what it used to be
I've been an RPG show customer since 2011 and have not tried any other wig company. I typically alternate between wigs and braids, mainly wearing wigs and I keep my glueless wigs well maintained; no blow drying, limited heat styling, air dry, finger detangle, I don't sleep in them, condition weekly etc. They usually last me about a year or more. At first all of RPGShow's glueless wigs were full lace then over the years they added tracks to the majority of the wig which was fine as I only wear middle or side parts. The last wig however that I purchased in 2023 I believe was my second Touchedbytim006 or 005 wig tangled and shed so terribly that I would have hair all over my home, the tangling would be so significant that it would embarrassing in public when i took off my jacket etc. I contacted them and they said that perhaps it was due to overprocessing and long shipping time as I ordered a Jet black wig so they offered to send me a natural black wig replacement for free which was great customer service. Unfortunately, that wig also had extreme tangling and shedding and the ends looked fried and had many split ends also over time the natural black wigs turn into a dark brown dull colour. I reached out again and they offered to send me a kit which included a special detangling comb and products but they didn't work. It's unfortunate that at this point I have to find another wig company as I can't take that risk again. $500+ is too much to spend on a wig that sheds and tangles to that extent that is full of split ends. I considered switching to another model but I'm afraid that I'll have the same issues and I'll be out anther $560 having to replace it.
Response from RPGSHOW.COMNov 6, 2025
Dear Kay,
Thank you so much for sharing your experience with us. Your feedback means a lot to us, especially as a valued customer who has been with us for so long. We truly appreciate your honesty and the time you've taken to communicate your concerns.
We are genuinely sorry to hear about the challenges you've faced with both wigs. We understand how disheartening and frustrating this must be for you, especially considering your dedication to caring for your wigs so meticulously.
At our company, ensuring the quality of our products is of utmost importance to us. Each wig goes through a rigorous quality control process to ensure it meets our standards before it reaches our customers. It's perplexing to hear that the wigs you received experienced tangling and shedding issues, as the both wigs were crafted with care and did not undergo over-processing. It is not a common occurrence with our products.
Your feedback is incredibly valuable to us, and we want to work with you to resolve this situation. Are you still using the wigs, and how are they holding up now? If you would like to discuss this further or need any assistance, please don't hesitate to reach out to our customer service team via email. We are here to support you and are committed to finding a solution that meets your needs. Additionally, we are more than happy to provide any additional guidance on care and maintenance to ensure you have the best possible experience with your wig.
Thank you again for sharing your feedback with us. We look forward to the opportunity to assist you further and regain your trust in our products and services.
Warm regards,
RPGSHOW Customer Service
MH
Megan H.
I absolutely LOVE these wigs
I absolutely LOVE these wigs! The quality is always top notch and the customer service couldn’t be any better. I’ve bought ready to ship wigs and even had a custom color done! Anytime I’ve had a question or concern about my order, customer service is quick to reply with solutions! I don’t order my wigs from anywhere else!
Response from RPGSHOW.COMOct 16, 2025
Dear Megan,
Thank you SO much for this incredibly kind and thoughtful message! We are absolutely THRILLED to hear that you love our wigs and have had such a wonderful experience with us.
Hearing that you enjoy both our ready-to-ship styles and our custom color service truly means the world to our entire team. We pour a lot of love and care into every order, and our number one goal is to make sure you're happy. It's fantastic to know that our customer service team has been able to provide you with quick and helpful solutions whenever needed.
You are exactly the kind of customer we love having in the RPGSHOW family, and we are so grateful for your loyalty. We can't wait to help you with your next fabulous look!
Warm regards,
RPGSHOW Customer Service
YO
Yolanda
Love the hair!
I have been purchasing from Rpgshow for a long time. The quality of the wigs is really good and the customer service has been great. It is my go to company for when I need a new wig and it helps knowing that if there was to be an issue they will take care of it.
Response from RPGSHOW.COMSep 29, 2025
Dear Yolanda,
Thank you so much for your wonderful feedback! We are absolutely beaming over here.
Hearing that you love the hair, trust our quality, and have had great experiences with our service means the world to us. Loyal customers like you are the heart of RPGSHOW, and we're so grateful to be your go-to wig company.
We can't wait to help you with your next style and wish you many more great hair days ahead!
Warmest regards,
RPGSHOW Customer Service
NG
N G.
My wig arrived and was as described
My wig arrived and was as described. No shedding. I washed it and still no shedding. The hair is decent quality. As long as the quality is consistent I will continue to buy from them.
Response from RPGSHOW.COMSep 23, 2025
Dear Nikki,
Thank you so much for sharing your feedback with us! We are delighted to hear that your wig arrived just as described and that you are pleased with the quality. It's fantastic that there was no shedding even after washing it.
We strive to maintain this level of quality consistency to ensure your satisfaction. We look forward to serving you again in the future. If you have any more feedback or questions, please feel free to reach out to us.
Thank you for choosing RPGSHOW!
Warm regards,
RPGSHOW Customer Service
