RPGSHOW.COMReviews of rpgshow.com

Response from RPGSHOW.COMApr 8, 2024

Hi Aziza, Thank you so much for taking the time to share your wonderful feedback about RPGSHOW! We are thrilled to hear that you are delighted with the quality of our products and our commitment to ensuring customer satisfaction. Your kind words truly mean a lot to us, and we are grateful for your continued loyalty and support. It's customers like you who motivate us to go above and beyond in providing the best possible experience. We are dedicated to maintaining our high standards and attention to detail to ensure that every purchase exceeds your expectations. Your recommendation means the world to us, and we are honored to have earned your trust. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We are always here to help and ensure that you have a fantastic experience with RPGSHOW. Thank you once again for your glowing review and for being a part of the RPGSHOW family. We look forward to serving you again soon! Sincerely, Tina and the Rpgshow Customer ServiceTeam

Response from RPGSHOW.COMMar 27, 2024

Hi Breanna, We sincerely apologize for the inconvenience you've experienced with Rpgshow. We understand your frustration and want to assure you that we take your concerns very seriously. After the email communication, we finally realized that return for a refund is your only need so we agreed and actively promoted the return process. (please note that due to the 14-day free return and exchange policy of our website, the return shipping fee is paid by the customer) We udnerstand your concern for the shipping fee and agreed to bear the return shipping. However, due to some objective reasons, the prepaid return label was not sent to your email on time. Therefore we hope to solve this problem as soon as possible through the 2nd solution. Could you please check your email box? We have sent the detailed via [email protected]. Please check it to let us know your thoughts. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Sincerely, Tina and the Rpgshow Customer ServiceTeam

Response from RPGSHOW.COMFeb 29, 2024

Hi D. Wright, We sincerely apologize for the inconvenience you've experienced with Rpgshow. We understand your frustration and want to assure you that we take your concerns very seriously. We are truly sorry for the lack of communication and the delay in processing your order. While it is true that Chinese New Year may have caused a delay in our operations, this is no excuse for the lack of transparency and communication on our part. We should have proactively informed you about the potential impact of the holiday on our production and shipping schedules. We are committed to resolving this issue and ensuring that you receive the quality service you deserve. Please allow us to investigate this matter further and provide you with the necessary updates on your order. Your satisfaction is our top priority, and we will take all necessary steps to address your concerns and regain your trust. Please feel free to contact us directly at [email protected] so that we can assist you personally and expedite the resolution of this situation. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Sincerely, Tina and the Rpgshow Customer ServiceTeam

Response from RPGSHOW.COMFeb 29, 2024

Hi Me'lissa, Thank you for sharing your experience with the Dominic002 wig from RPGshow. We're glad to hear that you found the wig beautiful, with a pleasant smell and a soft feel. It's wonderful to know that you received compliments even a year after wearing the wig. We appreciate your feedback regarding the shedding issue. We take quality control seriously, and we will certainly take your experience into consideration for future improvements. We aim to provide high-quality products that meet our customers' expectations, and we will work to address this issue with the Dominic002 wig. We value your support and hope to have the opportunity to serve you again in the future. If you have any further concerns, please don't hesitate to reach out to our customer service team. Thank you for being a valued customer. Warm regards, RPGshow Customer Service Team

Response from RPGSHOW.COMFeb 29, 2024

Hi Teasha， We sincerely apologize for the experience you've had with our customer service and the extended wait times. This does not reflect the standard of service we aim to provide. We understand the frustration of not receiving the expected response and the delay in receiving your order. We take your feedback seriously and would like to resolve this issue for you as quickly as possible. Please reach out to us at [email protected] with your order details, and we will work diligently to address this matter and ensure your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Best Regards, Rpgshow Customer Service Team

Response from RPGSHOW.COMFeb 29, 2024

Dear Kaye, Thank you for sharing your experience with RPGshow. We're delighted to hear that you found our 16-inch colorful blend wig beautiful and that you were pleased with the level of service you received. It's disheartening to hear about the shedding and loss of length you experienced with the wig. We appreciate your patience in communicating this to us and providing before and after pictures. We're glad that our team was able to address your concerns and provide helpful guidance on maintaining the wig, as well as offering you credit towards another purchase. We value your satisfaction and appreciate your loyalty as a customer. Your kind words and support mean a lot to us, and we look forward to continuing to serve you and your best friend in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us at [email protected]. Thank you for choosing RPGshow. Warm regards, RPGshow Customer Service Team

Response from RPGSHOW.COMFeb 29, 2024

Hi Rachael, Thank you for sharing your experience with us. We're thrilled to hear that our custom fit wigs have made a positive impact on your confidence and that you've found them to be of great quality and comfort. Your satisfaction is our priority, and we're delighted to have been able to provide you with such a positive experience. We truly appreciate your loyalty and support, and we're honored to be your go-to store for wigs. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us at [email protected]. Thank you for choosing us. Warm regards, RPGshow Customer Service Team

Response from RPGSHOW.COMFeb 29, 2024

Hi Angie, Thank you for sharing your wonderful experience with RPGshow. We're delighted to hear that your experience with our wigs over the past five years has been great and that you have found them to be of exceptional quality. Your satisfaction is our priority and we take great pride in providing our customers with top-notch products and service. We're thrilled that you appreciate the beauty and real-looking styles of our wigs, and we're truly grateful for your support and kind words. Tina and our customer care team are dedicated to ensuring customer satisfaction, and we're pleased to hear that they have been able to provide you with honest and knowledgeable assistance. We value your loyalty and will continue to strive to meet and exceed your expectations. If there's anything else we can do to serve you better, please don't hesitate to reach out to us. Thank you for being a valued customer of RPGshow. Warm regards, Rpgshow Customer Serivce Team