Royal Medical CenterRoyal Medical Center is dedicated to providing Hormone Therapy to the general public to optimize hormone levels, regain youth, and better one's overall well-being.
Royal Medical Center (royalmedicalcenters.com) has 1,887 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Great customer service!
Response from Royal Medical CenterJan 11, 2022
Thank you for your feedback and we will pass this along to our patient care team. We look forward to hearing more about your results as you continue to use the medications and experience the full benefits of our program.
S.O. S.
Cookie cutter Rx. Once they get your CC, you're on your own. Had questions regarding Rx and side effects I was experiencing and haven't got any follow up in 3 days now.
Response from Royal Medical CenterJan 10, 2022
Based on the conversation we had it seemed clear that you may have reached or attempted to reach the wrong point of contact. So that would explain why you did not get an immediate response. However, once it was brought to our attention that you had an issue, we immediately sent you out for labs to see if any adjustments needed to be made. Once the results were in, we contacted you to review the labs and at that point, your side effects had already subsided. We are always here to help and adjust the protocol when needed. We hope that you will continue to take the medication as prescribed so you can experience the full benefits of the medication and everything our program has to offer. Please call us directly if you ever need assistance, do not text as they may not be received, our direct number is 800-625-3837. Thank you again and we look forward to hearing more about your program as you continue to work with us.
David C.
I left a message about having swelling of my feet, hands, and legs. I received no reply back. Also, I was to believe if there was any medical issue or concerns I could go in to see a doctor with Royal Medical. I was having breathing issues when I first took the shot and was told to see my own doctor. I thought the monthly fee was for medication and use of Royal doctors. No worries, after the 6 months I will look into just the cost of the medication through my own doctor and insurance. Staff I have talked to on the phone have been polite and mostly helpful. *I received a call from Ivan after writing the review apologizing for someone not getting back to me. He was going to look into why this happened. He answered my concerns I had about the swelling and weight gain. I am moving from 3 star to 4 because Ivan seemed genuine about Royal Medical caring about the concerns of their customers and answering all my questions.
Response from Royal Medical CenterJan 10, 2022
David, Thank you for your feedback, and please feel free to call us directly if you ever need to discuss your program. We are here to help as your safety and satisfaction are our number one goal.
jmoney
Fast and friendly service
Response from Royal Medical CenterDec 22, 2021
Thank you for your review and it is our pleasure to offer you fast and friendly service.
Mike S.
Good experience overall great price !
Response from Royal Medical CenterDec 22, 2021
Thank you for sharing your experience. We proudly stand by our best price guarantee.
customer
I have noticed a spike in energy and feeling stronger every day..
Response from Royal Medical CenterDec 22, 2021
That is amazing feedback and please feel free to share your progress with us as you continue to use the program.
customer
Very helpful. Straight forward easy steps. Great treatment.
Response from Royal Medical CenterDec 22, 2021
Thank you for the feedback. We pride ourselves on being the most transparent in the business. We look forward to hearing more about your progress with the treatment in the future.
Dan
A very well run operation.
Response from Royal Medical CenterDec 22, 2021
Thank you for this compliment. We will make sure to pass this message along to the rest of the team as this is a joint effort from the first call to the annual follow-ups. We look forward to helping you achieve your goals.
