Royal Medical CenterReviews of royalmedicalcenters.com

Women’s Hormone Care Needs More Attention Here” I want to share my experience to help other women considering hormone replacement therapy at Royal Medical. While the clinic mainly focuses on men’s health, they also offer HRT for women. However, I found their approach to women’s hormone care not as thorough as it should be. My treatment focused mainly on testosterone, which was raised too high while my estrogen stayed far below normal. Even after I voiced concern about significant hair shedding, the response was only to adjust testosterone and prescribe a topical hair product. Estrogen wasn’t addressed until visible thinning had already occurred. This experience left me extremely upset and distraught. Hair loss impacts confidence and well-being, and I felt dismissed when I needed guidance most. I hope Royal Medical takes this feedback seriously and improves their care for women. If you’re starting HRT, ask detailed questions about how all hormone levels — not just testosterone — will be managed.

I have been double charged, and they have left medication that i have been charged for out of the shipping package and actually asked me to send them a photo of what i did not receive, there has been zero customer service in my attempts to resolve the matter. I had phoned in an order, got charged for it, i believe i was told it would come out in my next scheduled shipment and it was not included, i notified them in an email and i was told the shipment had arrived, it did but did not include my pills. i emailed multiple times but kept getting the same response. so now they are up 100$ on me and they have a disgruntled ex client. There was no attempt at helping me figure out what happened, zero customer service. They made zero effort to communicate. When I said I did not receive the pills. They jumped all over proof of delivery of the package, that I never denied, I was persistent and very clear I did not receive the pills, they never offered proof that the pills were in the package, they put that on me. For God's sake it was for generic Viagra, I was checking the front door 3 times a day looking for them. Yeah 3 times a day, I got the test on the 4th but no Viagra, RMM never communicated with me as to what happened or why am I claiming this, they just continually rammed it in my face that they have been sent and I negated that claim very clearly, ZERO effort on their part. And that is why I cancelled my services with them, and after doing a Google search on Royal Medical Center I have screen alot of complaints about their customer services and not being professional. If you decide to use them you have now been foretold what might happen. Proceed at your own risk. I am out

The staff at this company lacks professionalism. From customer service to providers, everyone seems rushed and inattentive. They ask questions but don’t allow time for answers. Furthermore, they don’t provide solutions; instead, they aim to retain permanent customers who keep paying. I informed them that my test level was already 768 and that I only needed one prescription to reach 800. Unfortunately, their practices feel like a scam, driven by impatience and greed. Additionally, I had a consultation scheduled for 3 PM, but they called me at 2:50 PM to say no one was available and rescheduled for the next day. Interestingly, if a customer misses an appointment, they charge an extra $40, but when they reschedule, there’s no compensation. Overall, it was a very negative experience, and I won’t do business with this company again."1

I switched to Royal 2 years ago from another provider. It took a while to get lined out due the changes in medications. At one time, testosterone levels were unmeasurable in excess of 1500. It appears this caused a dramatic rise in PSA and started a journey into the world of Prostate Cancer protocols and diagnostics. When discussing this with Dr Hill, he was unconcerned because he stated unequivocally that testosterone does not cause prostate cancer. I discontinued TRT temporarily. After researching and considering the professional opinion of Dr Hill, I decided to resume TRT. However, they refuse to resume without a release from another doctor without stating why. They support the idea that testosterone does not cause cancer, however they do not stand behind it. BE EXTREMELY CAUTIOUS OF A COMPANY THAT WILL NOT STAND BEHIND THEIR TREATMENTS!!

Week four - zero results yet

Royal Medical should be able to be more flexible when it comes to paying for cancelation fees. This was hard on me considering I'm pretty broke this month. They were not able to work with me on this at all. Secondly, doctor didn't even ask if I still had low T symptoms. They have mostly resolved after stopping certain medications, with the exception of depression, fatigue and low motivation. With a total T level of 958 at baseline, I don't think TRT was right for me.

The communication is very good from them. However the value for your money is not there. There are other good options. You only receive a total of 3ML for $750. This is for the low dosage option so you really aren't losing the weight. In order to get the higher dosage, the price doubles. So again, do your research this is not the place for you unless you have extra money to spend.

So far every time I call in they tell me I’m gonna get a call by a certain time but instead I keep getting this email asking for a rating instead of the call then I call back and they wonder why I’m upset ( because your m.o. is to not call back and send a ratings review instead