Thomas
Quick response
Quick response, an opportunity to meet and greet several candidates before selecting a sitter. Professional candidates and quality service from them.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Thomas
Quick response, an opportunity to meet and greet several candidates before selecting a sitter. Professional candidates and quality service from them.
Jeni
Piper loved her stay at Judy’s. We will definitely be using her again through Rover!! Such an easy app to use that provides peace of mind in all areas.
dale W.
do not give these people your dog.they will loose your pet.
Response from Rover.com | Pet SittingAug 15, 2025
Hi Dale, thanks for reaching out. The safety of pets and users on our platform is a top priority for us. Our Rover Support and Trust and Safety teams are both available 24/7. You can reach our support team at (888) 453 - 7889. Please don't hesitate to reach out so that we can gather more information on your experience and better assist. -Brittney
Pete B.
Rover has never let us down. We’ve used Rover in NY and in PA. Pictures of our pups on vacation from us. Updates & they’re allowed on sitters’ furniture. All just like home. We look forward to continuing to use Rover every time the pups get sick of us.
CK
Dependable, reliable. Easy to pay and work with the app.
Kevin C.
The family that watched my canine were outstanding. Rover takes too much of a portion from the family’s daily fee. The extra fee that we have to pay to use Rover should be enough to cover expenses for a company that works from home.
Response from Rover.com | Pet SittingAug 15, 2025
Hi Kevin, thanks for reaching out to share your feedback. We're happy to hear you found a great sitter. In regard to the fees, those help Rover support both sitters and owners. Along with facilitating Rover’s customer support, 24/7 trust and safety coverage, essential site maintenance, and product improvements. They also help cover benefits for sitters, including the costs of processing payments and ongoing promotion of sitters on Rover. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available to you 24/7 at 888-453-7889. -Brittney
kim L.
As a Sitter I'm finding more often that my new (and regular) clients are thoroughly frustrated with the app.. They tell me that it's not user friendly and Customer Support isn't helpful.. This upsets me greatly because in addition to the best pet care I pride myself on making the initial experience as stress free for them as possible.. The biggest stress recently has been trying to successfully apply my $20 Discount Code for new Guests. I'm not able to on my end and they have to call Rover, often having to wait, only to have it done incorrectly. It's not right and I refuse to stay silent about it until some sort of change is implemented.
Response from Rover.com | Pet SittingAug 15, 2025
Hi Kim, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever, and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Brittney
Gina
Very disappointed. Not as many updates as I would have liked. Upon pick-up I had to wait for her to get back from having coffee. She parked in the garage. After waiting five minutes-I knocked on the door. She hadn’t fed my dog lunch that day, so I had to drive home and feed her. She only gave me half of her stuff, so when I was half way home I realized it and called her. No apology just I was going to call you. I never got my measuring cup back-said she couldn’t find it. Kinda figures cuz her house was a disaster!
Response from Rover.com | Pet SittingAug 15, 2025
Hi Gina, we're very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. Rover Support is available 24/7 at (888) 453 - 7889 if you have any concerns, and can also help you find the perfect sitter in the future. Please don't hesitate to reach out. -Brittney