Rover.com | Pet SittingReviews of rover.com

Those people we have booked have been on the whole very good and reliable and it's been possible to get sitters at short notice But one person insisted on holding onto our key without telling us in advance. And some of the sitters don't seem to be very good at updating their availability. Several we've contacted as available say they are busy and some show as not updated in over 56 days Still the best platform out there to find a cat sitter

I love the experience with the dog sitter, but what I do not understand is when I rebook with the very same sitter the rates has gone up $20 per nigh.I am all for people getting pay increases but I paid 55 last weekend and went to rebook for October and now they want $75 a night that’s a 36% increase. I guess my stellar review she asked for made her reaccess her worth.

We got a wonderful family to watch our dog while we were on vacation. It was easy to search on Rover for someone that met our needs. I highly recommend Rover.

Contacting customer service was little confusing.

Clear all along the way. Excellent sitter named Hope. Process easy & follow up on everybody’s part was perfect. I will certainly use Rover & Hope whenever I need a sitter

David and his wife took such wonderful care of Summer! They were kind, attentive, and made her feel right at home. We’re so grateful and would definitely trust them again!

Enjoyed using the app, easy to navigate. Quick response from the pet sitter.

Terrible app with unreliable humans on the app. I’ve used rover twice now and both experiences have been bad. First time the sitter took my money and never showed up. Blocked me and everything so there was no way for me to get my money back. I reached out to rover in regards to this scammer - rover did nothing but make sure I cannot book him again. I bet he is still out there scamming dog owners. His name is Richard Perez and has a girlfriend named Stephany Perez (I know looks like wrong spelling but it’s not). Second time I book first booking goes fine then I rebooked the same guy whom confirmed three times. He calls out 2 hrs before he was supposed to start leaving me to call out my job and miss work and pay because I cannot leave my dog alone for that many hrs. I asked rover for help and last min coverage they were only able to apply a little credit to account without refunding me. I hate how Rover handles customers issues as I am not satisfied or happy with any of the people you have on the app or the representatives poor solutions. Rover have let me down yet again. I made it my business to shout it out on social media and steer my friends and family away from such an unreliable app with high prices and terrible customer service. I look forward to using a better app with real people who show up to this or jobs. And real customer reps who actually help solve your issues. Will never use rover again. Terrible.