Karen W.
Very pleased
Many options in my area, quick responses of pros, great platform of getting pictures of pets, guarantee of services by Rover.com

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Karen W.
Many options in my area, quick responses of pros, great platform of getting pictures of pets, guarantee of services by Rover.com
Devin
Rebecca is trustworthy, reliable and treats are dog well. We know that Lola will be well cared for when we use her service.
Carolyn B.
I contacted the person I wanted to care fory dog. She responded with im a half hour and was at my place with in the hour. She was so good to Chief.
Karenly
It has great customer support. They responded quickly and helped me out
Kerry M.
My cat was scared of her and hid under the bed the 1st day. The 2nd day she came out but wouldn't let her pat or brush her. She also didn't refill her water fountain so I will definitely get someone else. She got great reviews si I was very disappointed
Response from Rover.com | Pet SittingAug 26, 2025
Hi Kerry, thank you for the feedback on your booking, and we're sorry that you and your pet didn't have the experience that we strive to provide. We welcome you to leave a review on your sitter's profile, and feel free to contact us at rover.com/help if there is any additional support we can provide. We'd also be happy to help you find pet care in the future. -JC
Pet P.
For how long Rover has been around, I find the user interface lacking and difficult to navigate. It shouldn't be that difficult to find your own past bookings. I also frequently experience weird glitches, and they don't put full pricing up front. There's always shadow pricing that isn't displayed on the main page when searching for a sitter.
Response from Rover.com | Pet SittingAug 26, 2025
Hello, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
Taryn P.
Love using Rover! Only ever had one bad experience but all the rest have been great! Eddy just watched Zeus for about a week and she was AMAZING!! Big kudos to her and her family for welcoming my giant baby into their home!
Michele
I have been using Rover for years and not once has Rover reduced their fees or offer incentives for using this service regularly like many other companies to do with repeat customers. Referring someone and only getting $20is short sighted if I’m bringing additional revenue to the company. By now I should have least had a coupon of 25% off my next booking. Do Better for loyal customers.
Response from Rover.com | Pet SittingAug 26, 2025
Hi Michele, thank you so much for the suggestions on how we can continue to show our appreciation to users on the Rover platform. We're always looking for ways to improve your experience, and these incentives are a great idea. We'll pass this along to our team! -JC