Rover.com | Pet SittingReviews of rover.com

Providing a useful platform for communication in this app and referring a conscientious pet care person to us.

Felt safe leaving my pets with Giselle. Received updates pictures. Dogs and cats really like her. Already booked again. I like that you can read profiles and do meet up for first impression. Highly recommend.

They claim background checks are conducted, and that's not true. The young lady that seemed desperate for my business actually has a lengthly criminal background from substance abuse, to theft and even a collection debt for an addiction facility. The mere fact they Rover.Com hides behind disclaimers is concerning, when we are giving these people full access to our homes and our fur babies. I reached out, because of my concerns and zilch, NO RESPONSE, SHOCKER! DO YOUR OWN RESEARCH BEFORE HIRING ONE OF THEIR SO-CALLED VETTED SITTERS! Interview the person at length, do your own research, get REAL references and go with your GUT! I had a very bad vibe about the young lady and my GUT said, don't!

Rachel has found her true calling!.....watching puppies of all ages and sizes! She has a nice big fenced in yard that the dogs can run around in, and a nice big house for the dogs to roam in. I can't wait to use her services again!

Ayant trouver un PetSitter qui nous conviendrait, il m’est impossible de m’inscire (5 essais !!😡) sur votre site, tjrs cette phrase « nous n’avons pu finaliser votre inscription, réessayez ». De plus, aucun numéro de téléphone pour vous joindre. Je viens de recevoir votre message. Votre numéro +33 805 11 87 47 depuis la France n’est pas connu par mon opérateur.

On my first pet sitting project I was supposed to have been paid nearly £200 and so far the payment still hasnt been paid. Rover have given a trace ID that banks cant identify and both my bank and Stripe say they cant source the payment. I am unsure if this is a reputable company given that they are now ghosting all my attempts to find the relevant information needed to trace this payment - is this a stalling tactic designed to frustrate the payment process? Sadly Rover arent responding and dont seem to care - use this platform with vigilance!

We have previously booked several sitters through Rover with no issues whatsoever. Unfortunately several weeks ago, one of the last sitters we booked for a meet and greet was poor in his approach towards my nervous dog and when he didn't back off and give my dog space, he was nipped on the hand (for anyone familiar with the Ian Dunbar dog bite scale, this was a level 2). This was not something my dog had ever done previously. Both the sitter and I discussed this at the time, understood why it had happened and were comfortable with meeting and trying again. I was initially contacted because Rover had received a report of a dog bite and asked me to update my dog's profile based on this incident. I did, and carried on organising my bookings. This morning I was woken abruptly by two texts informing me that my bookings had been cancelled and I found that I could no longer sign in. When I contacted Rover, they informed me that they decided to reopen the case and close my account after all. Weeks after this had taken place, weeks after I had been told that it was resolved and that the team at Rover "understood". I'm now left with no way to contact the sitters that I was organising things with and scrambling to try and find coverage as a responsible owner because my dog cannot be left with a stranger - he needs time to get to know people. It now feels like we've been punished for something that wasn't really his fault. My advice to anyone with a nervous or reactive dog: please make sure you meet any sitters with your dog muzzled and get the real phone numbers of any sitters you use through Rover so that you can continue to communicate with them. Rover can and will cut you off out of the blue. As far as I am aware, the sitter in question can continue using Rover without any issue or any need for similar profile warnings to keep the community safe.

The care, concern, and communications from my sitter were outstanding. My dog was wonderfully cared for and seemed to have a happy day based upon the photos and his enthusiastic reunion.