Rina C.
Great app and website to connect with…
Great app and website to connect with good and local pet sitters. I used 3 times already!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Rina C.
Great app and website to connect with good and local pet sitters. I used 3 times already!
Tri
Services from the pet sitter are very good. However, the app interface still needs works! It is confusing and does not have a good logic flow to go from viewing the available pet sitter to booking to perform follow up actions such as sending messages to the sitter or modifying the booking details. The messaging interface does not have a scrolling feature within the message box.
Response from Rover.com | Pet SittingSep 1, 2025
Hello Tri, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Martha
I loved the photos and report on each visit
Danielle
This was our first time using Rover and we had a great experience!
Joel
I appreciate having an app as well as a web I terrace to handle booking, searching, and messaging with sitter. There needs to be some UX and UI work done with the app. It can be clunky to navigate to search for sitters, and also it provided sitters not available during our time. I appreciate that the platform sends messages via text, app, and email so the sitter can be sure I receive the communications.
Response from Rover.com | Pet SittingSep 1, 2025
Hi Joel, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
David
Easy and straightforward booking for my pooch!
John, M.
Easy to use app, and responsive on the one time (out of 8 bookings) we've had an issue. We've found the sitters responsive and responsible, and very communicative, which helps when they are taking care of your pets.
Kim
I found a great sitter on Rover, HOWEVER, Rover takes a very large percentage of the sitter funds for their fees. It's a shame how little the sitters actually make. They only show you the their add on fees, but in truth they also take a percentage of the sitter's daily fee. This causes sitters to increase their daily fee just to make a decent amount and Rover then becomes pricier than a kennel.
Response from Rover.com | Pet SittingSep 1, 2025
Hi Kim, thank you for your review. Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Lexie