Karen C.
Ahli K
Ahli K. came to our home to pet sit for 7 days. Her initial visit was positive and I felt she would be a good fit for our 3 animals (2 cats and elderly dog). She requested to be paid through Zelle because she said Rover takes 20%. We installed a camera in our home prior to our vacation, one of the smartest things we did. She never paid any attention to our pets other than feeding them. No walks or play time. She ate food on our couch and in our bed. She used our person hygiene products. She was confrontational through texts. Locked our dog out of the bedroom where her kennel is kept. THE WORST! DO NOT BOOK WITH HER!
Response from Rover.com | Pet SittingSep 1, 2025
Hello Karen, for the safety of all users on our platform, we encourage you to keep all bookings on Rover in order for your booking to qualify for the Rover Guarantee. Our goal is to make it easy to book trusted pet care, and your experience obviously didn't match what we strive to provide. We encourage you to contact our 24/7 Trust & Safety Team at 888-727-1140 so we can get more information. -Lexie




