Emily
DO NOT USE ROVER
Our puppy got sick while at a Rover sitter. Rover did not have our back whatsoever and used any loop hole they could find to get out of helping with the financial responsibility. They do not care if your dog gets sick nor did they hold any accountability for the sitter who was responsible for our puppy’s well being. The sitter is actively still on their site watching dogs despite what he did to ours. Absolutely awful service and awful experience.
Response from Rover.com | Pet SittingOct 30, 2025
Hello Emily, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Olivia




