Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Megan
Nov 26, 2025
Good job!
Our dog sitters did a very good job of keeping us informed about our pet. They did a very good job of taking care of our pet.
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Rebecca E.
Nov 25, 2025
2.5 years on Rover, not 1 booking
For the last two and a half years I have been pet sitting full time. All of that time I've had a Rover account and I have never once gotten a client through Rover. Not one single booking through Rover for a full-time pet sitter in over two and a half years. And when I reach out to support the responses is, "oh that's just the way it goes."
Response from Rover.com | Pet SittingNov 26, 2025
Hi Rebecca, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. I'd be happy to give you some tips to increase potential bookings. One way to promote your business is by giving out your direct link. You can find your direct link by navigating to your profile, then towards the bottom of the screen, you'll see "share your profile." Here you will find your direct link as well as a promo code that you can offer new Rover users. Our 24/7 Rover Support team is also available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
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Brien
Nov 25, 2025
my request for a dog sitter was very…last minute
my request for a dog sitter was very last minute, and I found someone who made my nervous little Aussie feel comfortable after only a few minutes. The process was smooth and easy to complete payment and facilitate communication.
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Tiffany
Nov 25, 2025
- Can't load the website at all from IP…
- Can't load the website at all from IP addresses in Latvia. I work for a company based in Latvia, so this means I cannot use this service for future business trips. - Fee is high.
Response from Rover.com | Pet SittingNov 25, 2025
Hi Tiffany, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
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Laura W.
Nov 25, 2025
Terrible experience boarding my…
Terrible experience boarding my dogs.Rover checked in afterward,but I doubt anything will change with this provider.
Response from Rover.com | Pet SittingNov 25, 2025
Hi Laura, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
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Eric
Nov 25, 2025
Great app
Great app - very easy to use. Found a great dog companion. Received timely updates with photos and write-ups.
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Vicky
Nov 25, 2025
Gigi stayed n touch with me though out…
Gigi stayed n touch with me though out Winnie’s stay. An occasional word or picture made it easier to leave her with Gigi and allow me to enjoy my time away…
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Cheryl B.
Nov 25, 2025
Wonderful pet sitters
Katie and Patrick cared for my dog as if she were theirs. My dog Nori had loads of fun and came home happy and a little tired! I highly recommend these wonderful pet sitters.
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