Rover.com | Pet SittingReviews of rover.com

Rover overcharges and “help center” is worthless. Nonsensically, Rover charged me the holiday rate for every single one of the 12 days I booked — why? The sitter (who was great) agreed this was not right. I see no place in writing in there site which says that you pay the holiday rate for EVERY SINGLE DAY of a booking because ONE day happened to be a holiday. I got a partial refund but River has not responded to my requests for the rest of the money.

I'm very late posting this. I used Rover last New Year's week for my three fur babies. One of them, Max, was a senior dog, 14 years old, and he some issues that week. The representative from Rover was outstanding in how she handled him. I lost him about two weeks later and I appreciate her so much for taking such good care of him.

I had a meet and greet with Shannon D to watch my dogs. This was the first time I was utilizing Rover. We set up a date and time. Not only did she not show up, she did not even have the decency to call and cancel. Very disappointing

Terrible company. Would not use again. Had to give 1 star but would really want to give zero. Zero understanding of situations that arise and one sided take on information given.

I did this already.

Rover is easy to navigate and has a variety of people to choose from in my area. I like that the people give you a little information on themselves. I also like that I can message them and ask them questions

I was in real need of someone to watch my baby and he’d never been away from home before I found this app and I was kinda nervous to use it because I’ve never used it before but I made sure to read the reviews and got to see a little about the people who are on here and took the chance cuz it seemed ok and I’m glad I did everything worked out perfectly and it was easy to use I found someone close by and booked with her and my dog was very happy and she sent me updates everything was easy to use great app/service I’ll definitely use it again

The app constantly has glitches and bugs. Their help chats are painfully slow and inefficient communication tools when help is needed. The cs agents know less than I do about their own systems. They charge by th the sitter and customer for admin service fees.