Rover.com | Pet SittingReviews of rover.com

Communicative caretakers who genuinely love animals! I felt so much better leaving my cats in the care of Lauren as she genuinely wanted them to be comfortable and happy. I received timely and detailed updates during each check in and every instruction was followed to a T!

Great Dog Walking staff. Software is a C+ and it can be annoying.

We had to board our Yorkie, Charlie, while we waited for our new home to be completed. Charlie has a history of pancreatitis, so we made the sitter well aware of this at drop-off. We emphasized that it was vital he eat only the food we provided. The sitter initially seemed conscientious and agreed to feed Charlie separately. Unfortunately, the sitter was not careful regarding his young son. A few days before pickup, the sitter called to say Charlie seemed very sick. When I arrived to pick him up, the sitter admitted that his son had been eating pepperoni on the couch with Charlie and that the dog "may" have eaten some. Given his state, it was obvious he had. We rushed Charlie to the vet. He was having a severe pancreatitis flare-up and had to be hospitalized for several days. At one point, the vet wasn't sure he would make it and asked if we wanted to end his suffering. We chose to give him one more day, and thankfully, that decision saved his life. We contacted Rover immediately. Initially, they assured us the bills would be covered. However, after weeks of paperwork and back-and-forth, they denied the claim, stating it was a "pre-existing condition." Even though we warned the sitter, documented the condition in the app, and the flare-up was directly caused by the sitter’s negligence (the pepperoni), Rover refused to pay because the vet couldn't "prove" the cause beyond a shadow of a doubt. The vet bill was over $2,000, which we paid in full. If you have a pet with special medical needs or diet restrictions, avoid Rover at all costs. I spent hours submitting paperwork only to be told that nothing would be covered, despite their initial assurances. This is typical corporate protectionism where profit is prioritized over pet safety. Use Rover at your own financial risk and your pet's health risk.

We are so grateful to have used Rover for our pet care. Lasharae was an angel. Thank you

You have really amazing, verified people in the app.

This is a life saver vs paying the premium boarding costs we see nowadays where your pets are miserable.

Great service. Love our puppy caretakers.

We used Rover for our dog. It was wonderful to have a boarder who took such good care of our dog. The boarder sent photos of her playing and was very communicative with us throughout the stay.