John
Wonderful!
Great experience!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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John
Great experience!
Mary
When I arrived to pick Eli up, Catecha asked me to come in, and she showed me the back of Eli's neck where there was a gash. At that time, I did not see the other gashes that were also on the back of his neck because her hand was covering them. In total, there were four gashes. Catecha stated that Eli must have injured himself trying to get out of a crate, which made no sense, especially since the instructions I sent her clearly stated that he does not get crated. He has NEVER been crated. I also told her this verbally, to which she responded, "no problem." When I asked her why he was crated, she said that she had to so she could sleep. As far as concerns prior to leaving him there, Catecha has in her profile that she only has one dog, a Cane Corso. When we arrived, I learned that she actually has TWO Can Corsos. Eli was taken to the vet who’s said that he believed the injuries happened from rough-housing that became aggressive. During Eli’s time there, Catecha did not send any photos or updates. I had to reach out to her to see how he was doing. Catecha seemed like a nice person but may have taken on too much.
Response from Rover.com | Pet SittingJan 3, 2026
Hi Mary, thank you for sharing this and for explaining what happened with Eli. We’re very sorry to hear about his injuries and how upsetting this experience must have been. This isn’t the level of care we want pet owners to experience. Our Trust and Safety team would like to review this further and support you however we can. They’re available 24/7 at (888) 727-1140 if you’d like to discuss this in more detail. -Brittney
Manuel
Went above and beyond
Robin
I was very happy with the results and the number of people who contacted me. The whole process was so easy
Desiree
We were able to book a sitter on a short notice.
Madison K.
Pretty new to this service, but very happy so far. Really appreciate them creating this service as it makes it possible to have a dog but still be able to go on short trips without having to arrange for a kennel and such.
Maria H.
Arianna was amazing. I could not have asked for better care for my two fur babies. Not only was I on vacation so were Gio & Boba. They had plenty of Belly Rubs which they both love! Arianna sent pictures and a video of them, she communicated with me daily, really, she was just wonderful! I will always use her any time Gio & Boba need to be boarded. I love that they were in a loving, caring home environment instead of a Kennel for 5 days.I would give Arianna's customer service a 10 star rating if I could not just 5 stars! Very happy with everything this experience and made my vacation enjoyable knowing Gio and Boba were in such excellent care.
Marcus
Due to the way the website is set up, the reviews are not always accurate. As such, new users should make sure to do extensive research about prospective pet sitters. Also, I do not recommend setting up recurring appointment arrangements because they are difficult to cancel.
Response from Rover.com | Pet SittingJan 2, 2026
Hi there, thank you for sharing your feedback. We want to clarify that all reviews on Rover come from real pet owners after confirmed bookings, so they reflect firsthand experiences. We appreciate your feedback on recurring bookings, and will pass your comments along to our product team. If you ever need help reviewing a sitter, understanding reviews, or managing recurring services, Rover Support is available 24/7 at (888) 453 - 7889. -Brittney