Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Kateryna
Sep 25, 2026
Great experience
First time using the app and everything went smooth
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Mariana
Sep 25, 2026
I have hired great people to care for…
I have hired great people to care for my pets
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mak
Sep 25, 2026
Rover is a life saver
Rover is a life saver. There are a lot of good sitters in their system and it just works.
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Marcia
Sep 25, 2026
Flawless experience …
I have had a flawless experience with River and the hiring of my dog walker. She is delightful woman who is responsible, prompt caring and sweet.
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Jim
Sep 25, 2026
We have been a client of Lauren's for a…
We have been a client of Lauren's for a few years. She is a great sitter and our dog Cosmo loves her. No worries with Lauren. I know Cosmo is in good hands.
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Kim
Sep 25, 2026
First time user
First time user. Left my two dogs in their care for four days. Excellent communication: description of all things for each pet along with photos for total peace of mind. Will use again and would recommend!
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Kevin H.
Sep 25, 2026
The fees are excessive.
The sitters and app are fine... the fees are too high.
Response from Rover.com | Pet SittingSep 25, 2026
Hi Kevin, thank you for taking the time to provide us with your review. Pet sitters and dog walkers are the cornerstones of our business. We're here to provide ongoing support and to help each individual grow their business—and we’re in it for the long haul. These fees help us do that, along with facilitating Rover’s customer support, 24/7 trust and safety coverage, essential site maintenance, and product improvements. They also help cover benefits for sitters, including the costs of processing payments and ongoing promotion of sitters on Rover. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available to you 24/7 at 888-453-7889. -Lexie
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PJD
Sep 25, 2026
Too many glitches in your system
Your platform send someone else a request I had for one sitter when I didn't request this. It charged me twice for my recent sitter and cancelled a request after I modified it.
Response from Rover.com | Pet SittingSep 25, 2026
Hi, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie
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