Darrian
Good luck. You'll need it.
If you're fine with a stranger catfishing you, forgetting everything you asked them to do, calling you to yell at and abuse you, and breaking stuff in your house, this is a good company for you. If you get excited about the idea that they won't do anything about it unless the damage to property is above $250, then you're in for a treat with this one. Rating 1 out of 5 instead of 0 because my cats didn't die. They didn't all get to eat every day, but they didn't die.
Response from Rover.com | Pet SittingJan 7, 2026
Hi Darrian, we’re very sorry to hear about this experience. What you described is upsetting, and not the standard of care or professionalism we expect on Rover. Situations involving safety concerns, harassment, or property damage are taken seriously and reviewed by our Trust and Safety team. We’d like the opportunity to look into this further and support you however we can. Our Trust and Safety team is available 24/7 at (888) 727 - 1140. -Brittney