Rover.com | Pet SittingReviews of rover.com

Pond is reliable, responsible, Gentle and loves dogs!! I enjoy his service!!

Horrible I want a refund now

Locality, finding someone close to my neighborhood. That feature on the site is really helpful. The breakdown of pricing is helpful as well.

I'm so happy I found Audra on Rover. We just moved to this area and didn't know anyone who could watch our furry family member while we went away on vacation. Audra welcomed our precious puppy into her home and spoiled her as much as we do, if not more. Very happy knowing our puppy was in a comfortable home setting with people to take care of her and play with her as often as she/they wanted.

We found a very nice pet sitting situation through River.

Fui cuidadora en Rover durante bastante tiempo y llegué a ser Star Sitter, con buenas valoraciones y sin incidencias con clientes. Mi cuenta fue bloqueada por compartir mi número de teléfono a través de la app, una infracción que reconozco, pero que ocurrió sin mala fe y sin consecuencias negativas para nadie. Lo más grave no fue la sanción inicial, sino la falta total de humanidad del proceso posterior. No hubo una revisión real del contexto ni una posibilidad efectiva de diálogo o segunda oportunidad, a pesar de mi historial positivo. Además, en mi experiencia, Rover no permite crear nuevas cuentas, incluso cuando se intenta empezar de cero o regularizar la situación, ya que mantienen registros internos que impiden volver a trabajar en la plataforma. Intenté ejercer mis derechos en materia de protección de datos conforme al RGPD, incluyendo solicitudes de eliminación, pero estas fueron denegadas tras un proceso poco transparente y sin una alternativa real para el usuario. Esta experiencia me hizo sentir que los cuidadores no somos tratados como personas, sino como perfiles fácilmente descartables dentro de un sistema automatizado.

There are too many calendars that have not been updated. I also had a sitter accept a booking for March and cancel 2 weeks later. This is disorganised, unbusinesslike and childish behaviour. An adult takes commitments seriously, and keeps their word. I suggest you prominently publish all cancellations (short or long notice) to the sitters’ profiles. I also suggest that you remove sitters from the site if they cancel repeatedly or if they are not competent enough to update their calendars. I further suggest that you allow customers to leave a review on canceled bookings.

I had a last minute and unexpected trip with no one to watch my pup. I came across Rover and found a dog sitter who accepted my booking. Trey was phenomenal and I was immediately put at ease knowing my fur baby, Henry, would be safe until I returned. It was an easy process and I really appreciated the extra assurance that Rover gives with background checks and a recap of my dog’s visit. Super cute!