Monique
My whole family is using your company Great job and service
Everything

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Monique
Everything
Horology F.
I was able to find a reliable sitter for my dog. The system is relatively easy to use, the rest is up to you. Make sure you have meet and greet with the sitter first and provide detailed instructions.
Jodi
Rover’s cancellation policy is problematic for last-minute, next-day bookings. I made a reservation late in the evening and canceled early the next morning, less than 10 hours later, after learning the sitter lived in an apartment with no enclosed area for my dog. Most of the 10 hours time was overnight, yet the sitter was allowed to keep half of the fee. While I understand sitters need to manage their schedules, an evening booking for the following morning that is canceled overnight does not realistically create a scheduling hardship. If this had been a reservation made days in advance, a penalty would make sense. In this case, it does not. Bottom line, if the roles were reversed, I would NEVER charge someone under these circumstances. Keeping half the fee in this situation feels unreasonable and unfair. Rover should distinguish between true late cancellations and short-window reversals of last-minute bookings
Response from Rover.com | Pet SittingJan 12, 2026
Hi Jodi, thank you for taking the time to share this feedback. We're sorry for any frustration this has caused. Sitters on Rover are independent contractors and set their own cancellation policies, which Rover cannot override without the sitter's explicit approval. We know that doesn’t make the experience any less frustrating. Meet and greets can be a helpful step before booking to ensure a sitter’s home and setup are a good fit for your pet’s needs. If you’d like help reviewing cancellation policies or discussing this matter further, our Support Team is available 24/7 at (888) 453 - 7889. -Brittney
Lola
First, the website is well laid out made it easy for me to review all I needed. Clear easy to use and quickly communicate knowing all communication is being captured. I found my dream sitter and my dog’s new best friend. Thanks Rover!
Theresa M.
she is awesome and you can trust her with your fur babies she always on time. love the way she can handle my fur babies thank you for caring for all those pets you are caring for
emily
great service on all fronts. couldn't be more satisfied
Carolin
Facilitates the search for a reliable and responsible at-home dog sitter in your area. Facilitates payment and feedback.
Teresa
If you need a pet sitter, you HAVE to call Chance! He’s watched our babies for years! We had a Rottweiler who was a total gentle giant but literally afraid of every little noise. Somehow, Chance broke through that barrier and became his absolute best friend. We recently lost our big guy, but we’ll be calling Chance the second we get a puppy! He’s reliable, trustworthy and treats your babies like his own and they just love him.