Rover.com | Pet SittingReviews of rover.com

During the booking, several care and cleanliness issues occurred. Upon returning home, I found that my dogs had experienced diarrhea, possibly related to incorrect feeding. The dogs were not taken outside in a timely manner, which resulted in diarrhea in the guest bedroom of the finished basement. This was not cleaned. I also found solid feces in other areas of the home, as well as multiple spots where the dogs had urinated. None of these issues were communicated to me, and the areas were left uncleaned. As a result, I had to have rugs professionally cleaned. The Ring camera in the outside basement area was turned off. The sitter did not respond to my initial request to turn it back on and only did so after a second request. The backyard was not cleaned during the stay and was covered with dog waste. Waste was not placed in the garage trash can as instructed. Feeding instructions were not followed. Treats were to be given once per day per dog, but the entire 48-ounce bag was gone upon my return. One dog did not receive the daily probiotic as instructed. The sensitive dog food intended for two dogs did not appear to be used, while most of the dry food for the third dog was consumed. When I returned home, the sitter was not present but arrived shortly after. One dog had been left on the bed while the sitter was away; this dog cannot get down independently and remained on the bed until his return. The kitchen was also left in disarray.

We had a bad experience with our sitter. I contacted Rover to discuss what could be done, but nothing is getting resolved. Our sitter “reviewed” us and left negative and false claims that make us as pet parents look bad. I will not be recommending Rover or using the app again.

Very easy to use app and services. I was lucky enough to find someone right in my Neighborhood whom was available on the spot. Thank you

Our great dog walker and care giver, Nadia S. Rover should give more to their walkers, take less of a fee. Good job organizing this for pet people .

What truly sets her apart, though, was the extra care and flexibility she showed when our return flight was unexpectedly canceled and delayed. Without hesitation, Ms. Anne stepped in to extend Daisy’s care, making sure she was comfortable, happy, and well looked after during the extra time. She kept us informed, reassured us throughout the delay, and treated Daisy as if she were her own. It gave us complete peace of mind during a stressful travel situation, knowing Daisy was in such capable and compassionate hands. We are beyond grateful and would absolutely trust Ms. Anne again. If you’re looking for someone who genuinely cares and goes above and beyond, Ms. Anne is the one!

Brittany did everything required plus a little extra, left home as I left it and most importantly, took great care of my cat.

Ron and his wife are awesome!

Lady acted like she really cared about our dogs. Then when I asked her a question about billing because I was trying to see what percent she got to determine tip. She flipped out. Then went on some targent, about now wanting to be friends for life. Not sure where that came from. I make friends with any one I do service with especially someone thats caring for my dogs. She also stated she was good at what she did, but laid in bed for 5 out of the 7 days. I know ow.because I had cameras down stairs. I had to remove 5 star rating because I realized she was not who she perceived to be. Oh another thing, I was credited 10.00 for a lady that cancelled on us back in August of 2025. You claimed it was expired. Sad because in general people usually only go on vacation once a year. Also sitter focused on 1 dog more than the other 3.