Paul S.
Lisa is the greatest dog sitter and a…
Lisa is the greatest dog sitter and a great person. The second time we took our dog Gemma, she was so happy to go there again. And we will continue to use her as a sitter in the future 👍

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Paul S.
Lisa is the greatest dog sitter and a great person. The second time we took our dog Gemma, she was so happy to go there again. And we will continue to use her as a sitter in the future 👍
Loredana A.
Mi aggiungo alla lunga coda di Pet Sitter scontenti del pessimo servizio offerto da Rover. Anche a me oggi è stato bannato il profilo definitivamente perché un cliente mi ha lasciato il suo numero in chat, ovviamente senza che glielo avessi chiesto, e avendolo anche avvisato che ciò era contro il regolamento. Motivo? Avrei dovuto avvisarli della cosa, citandomi anche un regolamento su cui non è scritto esplicitamente cosa fare in certe situazioni e su cui è scritto che loro possono fare deliberatamente ciò che vogliono. Questo è il rispetto verso chi si è affidato a loro per portare avanti la propria attività? È assurdo. Ma anche perché io stessa la usavo come cliente. Quindi non solo hanno perso i soldi che ho generato e avrei potuto generare come Pet Sitter, ma anche come cliente. Come se poi se uno volesse fare il furbo , non potesse fare in altro modo. Io sono sempre stata corretta e, anzi, ho sempre tenuto a fare le cose regolarmente per ricevere le recensioni e proseguire. Ma nulla, non hanno voluto sapere ragioni. Pazienza, sconsiglio questa app ai miei colleghi. Ce ne sono altre più umane e comprensive. E, signori di Rover, non rispondetemi che mi avete spiegato via email o di contattarvi, perché quello che è successo è tutto qui e, alla mia ultima mai, nemmeno vi siete segnati di rispondere.
Response from Rover.com | Pet SittingJan 19, 2026
Ciao Loredana, grazie per aver condiviso la tua esperienza con noi. Ci dispiace che questa situazione ti abbia causato tanta frustrazione e sconforto. Comprendiamo quanto possa essere scoraggiante quando azioni che dovrebbero essere conformi alle regole comportano comunque restrizioni dell'account. Le nostre politiche di comunicazione fuori dalla piattaforma sono progettate per proteggere sia i pet sitter che i proprietari di animali domestici, e le restrizioni dell'account non vengono mai imposte con leggerezza. Tuttavia, vogliamo assicurarci che le tue preoccupazioni siano pienamente prese in considerazione. Se sei pronta a riesaminare l'incidente o a discutere i prossimi passi da intraprendere, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7, al numero (888) 453-7889 e può aiutarti con ulteriori indagini. – Brittney
Teresa
I tried Rover based on a friend's recommendation. The app was user friendly, allowing me to navigate easily and find a reliable pet sitter based on reviews. We had a meet and greet with the sitter and felt confident that he would take great care of our furry baby. Everything went well.
SVL
It's a really great service. We've found really wonderful dog sitters through them. I gave them 4 stars instead of 5 because their app and website can be difficult to use.
Response from Rover.com | Pet SittingJan 19, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’ve found wonderful dog sitters through Rover, and we appreciate your feedback on where we can improve. We’ve shared your comments with our product team. If you ever need help navigating the app or site, Rover Support is available 24/7 at (888) 453-7889. -Brittney
Evylyn R.
I was in a pinch and needed to find a sitter, last minute, for a weekend who could handle my pit-mix with special needs. I'd been trying to coordinate with family and dog sitting/daycare businesses in the area with no luck. I gave Rover a try and right away found exactly who I needed. (There were even some potential backups I could reach out to, if I needed!) The sitter, my dog, and I were able to do a meet and greet that same day. After, the Rover platform allowed me to put more details about my dog into her profile so the sitter could know exactly what to watch out for and how to best help. The profile options really helped me to remember everything that a sitter might need to know! After that weekend, the sitter and my dog had a great experience. Everything went well and I had peace of mind throughout. Will definitely be using Rover for any future pet sitting needs I have!
pamsgood
My experience has been very good. The two dog sitters we have employed through you over the year have been excellent. We appreciate being able to meet good, reliable pet sitters through Rover. Keep up the good work!
Cristobal Garcin C.
It sucked. My dog came out dirty and bad treated we went on vacation for a week and our dog look horrible. I really don't recomend it since it is not as it looks in the website. The workers were mean. Really don't recomend this place.
Response from Rover.com | Pet SittingJan 19, 2026
Hi Cristobal, we’re sorry to hear about your experience and understand how upsetting it must have been to return to your dog in that condition. We apologize that your experience with a Rover sitter did not meet expectations. Situations like this are taken very seriously, and our Trust and Safety team would like to review what happened and support you further. They’re available 24/7 at (888) 727-1140. -Brittney
Hal S.
Spent £19 to sign up as a dog walker. I've always owned dogs and have a lot of experience. I put my prices really low, and set my availability 7 days a week all times of day. I'm London based so I set cancellations to same day and accepted same day bookings. I NEVER GOT A SINGLE BOOKING REQUEST!! I then had a truly awful experience with customer service who suggested I share a link to friends and family on social media - I think it's laughable that their tip to get bookings is to promote their app on social media or to your friends. Their other tips were useless - reply to messages quickly - I didn't have any messages!!!! They refused to refund or compensate the sign up fee so after all I was left £19 in the red even after speaking to a supervisor called Carl who repeatedly tried to suggest I share a link to my profile on Rover. This solution just doesn't cut it for me! **IT SEEMS IF YOU SIGN UP AS A PET SITTER/WALKER YOU WONT GET ANY BOOKINGS UNLESS YOU GET YOUR FAMILY AND FRIENDS TO BOOK YOU AND LEAVE REVIEWS**
Response from Rover.com | Pet SittingJan 19, 2026
Hi Hal, thank you for taking the time to share this feedback. We understand how discouraging it can feel to set up your profile, make yourself available, and not receive booking requests. While bookings can't be guaranteed, visibility can depend on factors like demand in your area, profile details, and timing. We also want to clarify that the background check and profile review fee is non refundable once processed, as we process them through a third party company. We’re sorry your interaction with Support didn’t feel helpful, and we’d be happy to continue the conversation and explore ways to improve your chances of getting booked. Rover Support is available 24/7 at (888) 453-7889. -Brittney