RITA
Our dog walker always does an…
Our dog walker always does an exceptional job when she comes. Love the ‘report card’ update is very helpful

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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RITA
Our dog walker always does an exceptional job when she comes. Love the ‘report card’ update is very helpful
Ana P.
I am very disappointed with this company, I have been providing my service to Rover for over 3 years, having 78 positive reviews, 5 stars, 19 repeat owners, first they removed my Star sitter status and then they applied a “Has low follow through rate” to my profile, preventing new pet owners to have visibility of my profile, leading to not being able to receive any new requests after years of proving an excellent service. I have requested this filter to be removed and reached out via chat, email, formal complaint and they are only providing automated responses and not helping at all. It is so frustrating to deal with them, they use you to make profit and when your profile but whatever reason is not longer suitable for them, they apply this filter so your profile is not longer active on the app. Also, customer service is slow and they are never willing to resolve anything!!
Response from Rover.com | Pet SittingSep 26, 2026
Hi Ana, we are so sorry to hear that this was your experience. To remain in the star sitter program, sitters must maintain a 4.9 or higher star rating from reviews of past stays, they must respond to 95% of their requests within 24 hours, have less than 2% last minute cancellations, lack previous safety concerns, and so much more. If you have any concerns about your booking that you would like to discuss, please don't hesitate to call our 24/7 Rover support team at 888-453-7889. - -LC
Scott L.
Vivian and her family was amazing. Our boys Charlie and Archie were extremely cared for. I received multiple updates with photos daily. I highly recommend Vivian and will be booking with her in the future.
Lenore
We had a great experience with Rover. Our dog seemed very happy, went on 2 walks a day, and we received photos everyday. We checked out 2 boarding homes, and would have been happy with either one. We would highly recommend Rover.
Mary B.
I had a wonderful experience with Alaric so I booked more visits
Chuck
Thanks for a great experience
Barbara S.
Wonderful sitter! She was prompt, caring of our dog, took super care of our home, responded immediately when I reached out and sent pictures of our pet. I would recommend her over and over and also Rover.com.
Maria P.
I was very thankful for Rover , I was able to find a great dog sitter through them.