Michael G.
I posted yesterday to say I'd not been…
I posted yesterday to say I'd not been able to get my phone verified. I had this reply: 'Hi there, we’re sorry to hear how frustrating this has been, especially when you’ve found sitters you’re interested in connecting with. Phone verification issues can sometimes trigger temporary limits, which is why you may be asked to try again later. Our Support team can help look into this and get you unstuck. Please try reaching out again at (888) 453-7889 so we can assist directly. -Brittney' I tried calling this number (from the UK) and the number on the Rover website (+448082812524). Both failed to connect. I've tried verifying again but got the same message 'You've tried too many times. Try again tomorrow'. So I'm still stuck, holiday approaching fast, no dog sitter, plenty available. Help!
Response from Rover.com | Pet SittingJan 29, 2026
Hi Michael, we're very sorry to hear about that. This is definitely not the experience we wish upon our users. Please feel free to head to our 24/7 Help Center to chat with our Support Team to see if we can get this figured out for you. -Lexie




