Rover.com | Pet SittingReviews of rover.com

Great place to find a sitter!!

They employ people who really love pets and know how to take care of them while you are away.

It was ashley..she was great.

The website gave me problems and that is why the 4 stars. I appreciated finding a trustworthy kitty sitter that took the time to connect with my cat, Meeuse. She is typically skittish, with everyone, but quickly learned to trust Robert. He did a wonderful job. The Rover website is difficult to navigate as a pet parent. A home button would be helpful. A start date and end date for the care schedule would be logical. Have a user give updating feedback on the next improvement update.

Super convenient very trustworthy dog sitter. The whole experience was easy and saved my trip.

My goodness, i sign up for a dog sitter and you guys email non-stop. Enough with the emails already!

I am extremely disappointed with my experience using Rover.com. I booked a pet sitter in Granada for my two dogs well in advance. We travelled two hours specifically for this booking and had purchased timed entry tickets for the Alhambra. At the exact time the pet sit was due to begin, the sitter cancelled, stating she felt we were “suspicious.” There had been no prior indication of any issue. This left us stranded. It was too hot to leave the dogs in the car, so we were unable to attend the Alhambra despite having paid for timed tickets. We also incurred fuel costs for a wasted two-hour journey. I immediately contacted Rover to report the situation. I have received no response to my email. No support, no explanation, no acknowledgment. I am requesting: • An immediate refund for the cancelled pet sit • Reimbursement for the non-refundable Alhambra tickets • Reimbursement for fuel costs incurred due to this cancellation Last-minute cancellations happen, but cancelling at the exact start time without valid cause — and with no meaningful platform support afterwards — is unacceptable. This experience has completely undermined my confidence in Rover’s reliability when travelling. I expect prompt resolution.

Pessima esperienza come pet sitter. Ho dovuto rimborsare a mie spese tutto il soggiorno di un gatto perché la proprietaria "sosteneva" che la gatta fosse stressata. Un cliente ha voluto il mio nominativo esterno perché non voleva pagare la provvigione all azienda...e da qui Rover mi ha solo chiuso definitivamente l' account, senza neanche un confronto telefonico oppure telefonata. Pessima assistenza al sitter poiché quando ero in difficoltà non sono riuscita ad avere nessun contatto telefonico con l' assistenza. ASSOLUTAMENTE DA EVITARE COME AZIENDA