Rover.com | Pet SittingReviews of rover.com

I’ve been a cat sitter for years and loved using Cat in a Flat, but the move to Rover has been a really negative experience. Rover takes 15% from sitters and then adds another 15% fee for owners, which feels excessive and unfair. I also can’t set different prices for twice‑daily visits anymore, and any price change has to be submitted for review. It took three days for Rover to approve a simple adjustment for a regular client. It doesn’t feel like I’m “my own boss” when the platform controls my pricing and delays my bookings. This transition has made things harder for both sitters and pet owners.

I'm writing this from the sitter's perspective, following cat in a flat's utterly disastrous merger with Rover. You've had nearly two years since the acquisition to prepare for it, but you've decided to release something apparently entirely untested, which breaks, omits 10+ years of reviews as a sitter, forces the parties to only communicate through their platform - all with higher fees - all without communication to your sitters or cat owners. Slow clap. You've lost me, and a whole bunch of others.

Easy to find local sitter. Did initial meet. Great to work with. Followed instructions and was available all times we needed. Recommend.

Do not trust Rover with your pet. Our dog sitter lost our dog after having him for just 12 hours. Thankfully he was found, but the experience was traumatizing. On top of that: the sitter’s address on file with Rover was incorrect, the home had a dangerously rotten front porch and stairs, and when we picked our dog up his entire bed was soaking wet with no explanation given. The sitter then told us our dog “wasn’t a good fit” for them. We cancelled the booking and were charged a $175 cancellation fee. Rover has not responded to our refund request. To make matters worse, we left a detailed 1-star review of the sitter — which Rover has not posted. Now they’re asking us to rate them on Trustpilot. Happy to oblige. Rover failed to vet this sitter, failed to maintain accurate listing information, failed to support us after a safety incident, and is now ignoring our refund request while suppressing our review. There is zero accountability. Use another service.

Rover was a site that I stumbled on while surfing the internet and I'm glad that I discovered it...it was an affordable and convenient services that worked out for our dog with finding him a comfortable home to stay in while we visited an elderly parent.

I am a fan of the meet and greet. I think it gives you a sense of how the time will go with your pets.

I needed a dog sitter for few days, and Rover helped me to find local help : Deborah was amazing, caring and very kind. I will use Rover again!

Elle was kind & punctual. Will use again