Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Kathleen M.
Oct 5, 2026
Armani was reliable
Armani was reliable, and the pictures are reassuring.
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Scott J.
Oct 5, 2026
Excellent sitters, but app needs work
Identified excellent sitters through the app, but feel that the app itself could be significantly approved.
Response from Rover.com | Pet SittingOct 5, 2026
Hi Scott, we’re glad you’ve found excellent sitters through Rover! We appreciate you calling out that the app experience itself has room for improvement. We will keep your feedback in mind as we continue working to make Rover easier to use. -Brittney
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Diane
Oct 5, 2026
Pleased With Rover
With Rover, it was easy to search and check reviews of possible dog sitters. It was also easy to schedule, communicate and pay. We found a wonderful person to watch our dog. We would definitely use this service again.
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Wesley
Oct 5, 2026
My dog was well taken care of and Sarah…
My dog was well taken care of and Sarah was great
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SUSAN P.
Oct 5, 2026
Rover customer service was poor.…
Rover customer service did not answer me until 5-6 days after my request. Unfortunately their response was only that I look at questions and answers section, they did not help me. Also I found their website difficult to use and maneuver throughout it.
Response from Rover.com | Pet SittingOct 5, 2026
Hi Susan, we’re sorry you waited so long for a response only to be left without the help you needed. We’d appreciate another opportunity to assist and make this right. Rover Support is available 24/7 at (888) 453-7889. We also appreciate your feedback about making our website easier to navigate. -Brittney
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Rachelle W.
Oct 5, 2026
Rover is the best!
We have had many unsatisfactory experiences with boarding our fur babies in the past at local kennels and other boarding facilities that I was very skeptical about using rover. We have had such amazing experiences with rover and met so many great people that I can’t imagine using any other service!
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Cheryl M.
Oct 5, 2026
Catherine was great
Catherine was on time, friendly with my dog and took great care walking her. Would hire Catherine again.
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Sharon
Oct 5, 2026
Rovervis the Best
Easy to look for sitters. Meet and greets available before arrival. Very helpful and responsive customer service. Overall, very easy to book and the sitter provides daily updates and pictures!
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