Rover.com | Pet SittingReviews of rover.com

My cat was cared for at home in her familiar environment. She is a former barn cat and very afraid of dogs, so staying at a petsitter with dogs and other cats around would have upset her. She was checked on daily; given food and water and snacks and litter box cleaned; and had daily photos to show how she was doing. Loved it; now I can travel without worrying about Miss Kitty!

Sitter was hired to do six 30 minute visits. Only spent 4-8 minutes for each visit. Said she didn't know it was that important to me, especially when I didn't comment on that until after the deal was over, and I realized it after reviewing the visits. Offered no refund. Said she would do better next time. Rover is asking me to explain for a 4th time what happened...Tired of this runaround. Useless company.

I was very pleased with the person I selected to care for my dogs. They seemed to have liked her as well as we were leaving.

My cat sitter won’t return my house key and Rover won’t do anything about it. You can’t speak to a person and the emails are from AI so I keep getting the same useless response. I’ll have to get the locks changed and this will incur a cost. Also the cat sitter didn’t clean the litter tray so my cat pooed on the floor and he left multiple bags of cat poo in the house while we were away for 2 weeks. Dreadful experience all round. Would not use again!!

worst “support” I’ve ever had in my life. victim blaming approach+gaslighting + delay, deny, defend strategy. it’s like chatting to ai, brick wall. they contradict their own policies by letting owners secretly record u and punish you for it by leaving negative review that makes you lose all your work requests. if you have scary/dangerous experience as a sitter you might as well not tell them anything as they don’t give a shit and don’t take any measure. they ignore you, gaslight you, give you more emotional damage that bad owners themselves.

Loved using the service it made finding pet care very easy. The care giver did an excellent job and we will re-book her in the future. The only real issue I have is the limit placed on the tips. If someone does a great job and I want to give them a generous tip that should be my prerogative. It’s unacceptable that your site puts a limit on it based on the booking price.

My first time using Rover. I had a wonderful experience. The person I booked to dog sit my Yorkie was amazing with him! I had to attend a funeral out of town and needed a last minute sitter. This app was so helpful and easy to navigate. I received a prompt response from the sitter and she communicated constantly, which I appreciated so much!

The Rover app was easy to use. We used a highly rated dog sitter from the app and were very pleased with the service we received. We will definitely use the sitters again. I think Rover did a good job in their description of the sitters, their pricing, and the type of services they provide.