Rover.com | Pet SittingReviews of rover.com

I like Rover’s apps set up. It’s very easy to use as a first time user.

Booking is easy. The layout is very clear. My email is quickly returned. Thank you.

I used Rover for the first time for a sitter for my 10 year old blind Yorkie. I need to board her for a weekend. I thought I found a good match after reading the reviews and the sitter seemed friendly and experienced with blind dogs. The sitter said she had a meeting and would have her fiancé receive my dog. I texted the sitter every day to check on my dog and was told she was fine. When I picked her up the fiancé handed me the dog. Upon checking my dog I noticed she had a cut on her nose and was really dirty and smelly and some green stuff around her eyes. When I got home the dog had diarrhea and was very lethargic. I immediately texted the sitter and let her know I was not happy with the condition of my dog she had diarrhea and that I was taking her to the doctor also that I was going to report her to Rover. My tiny 5lb Yorkie had diarrhea for 5 days straight she had to be put on antibiotics before she started feeling better.

I was not able to tip my sitter via the Rover website. When I reached out to Rover, I was first met with unhelpful an AI response. When I emailed Rover i received a canned response that could be easily found on their website. I replied advising my issue was still not solved. No response and Im still unable to tip my sitter through the Rover. This is a disservice to me and the sitter.

Great App. Easy to use. Easy to pay. Obviously screen their sitters well because Anna was exceptional.

I won’t be using this app. I asked for a walker and pre paid online we agreed on a date. I texted her to reschedule day before because I thought it was gonna rain that day. I selected another date and she had plans for that weekend. I chose another date, she agreed but I did not know I was to cancel, schedule again, etc. But the issue was it looked liked I was to pay again and again. What happened to my payment when service was not rendered? I don’t like paying just because I canceled. The walker had not walked my dog, and I had trouble navigating around the app trying to find what I needed to do without being asked to pay each time.

The application was very easy to use. Questions resolved quickly. Wonderful resource.

Our dog walker was great. She loved our pup and our pup loved her!