Rover.com | Pet SittingLoving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
My pet sitter did a very good job interacting with my two cats every day that she came into my home. I would look at the video and see her sitting in the middle of my living room floor spending time with them every day. Being out of the country for two weeks, I was concerned about them feeling abandoned, but her daily interaction definitely made a difference. I will definitely use this sitter with this company again.
Eve
Rover website is easy to navigate, it shows you so many options to choose from with regards to the person who sits or board my fur baby. Quentin is excellent in taking care of my Teddy. He sends me pictures and updates me of how Teddy is doing. I will definitely use Rover again and refer them to my friends.
Frau S.
Furchtbar. Nach der Übernahme von Gerd in der Flat läuft nichts. Ich habe die Zahlung getätigt, das ist schon wieder drei Monate her und meine Katze darin bekommt einfach ihr Geld nicht. Ich habe jetzt einige Male schon nachgefragt und im Grunde ist nichts passiert. Man sagte mir, dass das Geld noch mal an meine Adresse erstattet wird, ich noch einmal bezahlen müsste und dann würde es laufen. Diese Zahlung habe ich nie erhalten. Der Kundensupport ist zwar jedes Mal freundlich, aber was bringt das, wenn die Sache nicht gelöst wird? Ich befürchte, ich muss mich um eine Alternative dafür kümmern, da habe ich echt Lust drauf, dutzende von E-Mails zu schreiben
Response from Rover.com | Pet SittingJun 9, 2026
Hallo, es tut uns leid, dass Sie diese Erfahrung gemacht haben. Auch wenn dies untypisch für Rover ist, nehmen wir Feedback sehr ernst. Unser Ziel ist es, dass jeder Nutzer eine vertrauenswürdige Haustierbetreuung buchen und eine positive Erfahrung machen kann; wir bedauern sehr, dass dies bei Ihnen nicht der Fall war. Wir würden uns freuen, die Angelegenheit zu klären und Ihre Erwartungen doch noch zu erfüllen. Unser Rover-Support-Team ist rund um die Uhr unter +49 30 56837201 für Sie erreichbar. – Lexie
Lana
Our pet sitter, Steve, was terrific and using Rover was easy.
Vicky
I have used Rover many times over the last few years. I have always been able to find a trustworthy and reliable sitter to look after my dog when we go away. The search and booking functions are easy to use and the payment process seems to work flawlessly.
Nicole P.
Trust, reliability, consistency and honesty are the biggest focus for me with pet care. I felt that all of those things and more were met with the service provided for my two kitties by Maria through Rover.
Wade
Easy and reliable app. Good people
Connie
I love the app. We are very picky on who can watch our dog. We found a wonderful person we can trust.
