Joseph W.
Highly recommend this service
Highly recommend this service. I love my pet sitter. She’s amazing!!!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Joseph W.
Highly recommend this service. I love my pet sitter. She’s amazing!!!
Mike
I used rover.com because the information I needed was upfront and not hidden. You can see where in the city prospective sitters are located as well as their rates, ratings, and biographies. I prefer to find a sitter close by as I feel this benefits both parties. So having this information upfront simplify the selection process. And, we found a wonderful pet sitter.
Johnny M.
Their two factor authentication was not working. So I could not contact a sitter. There is no contact phone number. Useless.
Response from Rover.com | Pet SittingJul 31, 2026
Hi John, we're very sorry to hear that you're having issues verifying your account. Feel free to contact our Support Team at 888-453-7889. We'd be happy to assist. -Lexie
Louise
extremely poor customer service!! Don not recommended them. They provide no assistance. They cancelled all previous booking when they took over from Cat in the flat without any notification. Will NOT be using again. Unable to give zero star
Response from Rover.com | Pet SittingJul 31, 2026
Hi Louise, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie
Jennifer
Great first experience! We could not have been more pleased with the servi es we recieved from Elizabeth and Phillip. They sent several updates with pictures and really see.ed to love the dogs! Molly warmed right up to Phillip .7/26/26 Jennifer
cliente
Bonjour je suis pet sitter chez vous , et le point négatif chez vous c'est que vous regarder au erreur des autres mais pas le travail de ceux qui le font correctement c'est une honte.
Response from Rover.com | Pet SittingJul 31, 2026
Bonjour, nous sommes désolés d'apprendre que vous avez vécu cette expérience. Bien que cela ne reflète pas les standards habituels de Rover, nous prenons les retours très au sérieux. Notre objectif est de permettre à chaque utilisateur de réserver des services de garde d'animaux de confiance et de vivre une expérience positive ; nous regrettons que cela n'ait pas été le cas pour vous. Nous aimerions avoir l'occasion de répondre à vos attentes. Notre équipe d'assistance Rover est disponible 24 h/24 et 7 j/7 au +33 175 85 03 11. – Lexie
Raymond
We were a first time user and the best thing is that we had Rover to "cover our back" in case something went wrong!
Paloma S.
Mi experiencia con Rover, ha sido malísima. Dejé a mi perro 5 días con unos cuidadores. Fui a recogerle el domingo a última hora, momento en el que me informan que por la mañana fue picado por una avispa. El animal presentada un shok anafilactico y tuve que pasarme la noche del mundial con él, en urgencias. Rover dice tener una garantía para el caso de accidentes. Bueno tal garantia no existe. No han dado respuesta a mí reclamación, ni siquiera para decirme que no, simplemente lo han ignorado. Por lo tanto, reservar a través de ellos supone un pago de una comisión que no garantiza absolutamente nada. Puedes buscar cuidadores igual a través de aplicaciones gratuitas o conservar los teléfonos de cuidadores anteriores porque la seguridad va a ser la misma
Response from Rover.com | Pet SittingJul 31, 2026
Hola, Paloma: lamentamos saber que hayas pasado por esta experiencia y esperamos que Morgan se esté recuperando bien. Nuestro equipo de Confianza y Seguridad sigue a tu disposición las 24 horas, los 7 días de la semana, en el número 34 910 78 03 68. No dudes en ponerte en contacto con nosotros si necesitas más ayuda. —Lynn