Auntie
Katie was great
Katie was great! She kept us informed took pictures and generally gave us assurance that our dog and house were stable.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Auntie
Katie was great! She kept us informed took pictures and generally gave us assurance that our dog and house were stable.
Julie
The person we found on Rover is beyond amazing! We are lucky to have her
Anna
Lots of choices of sitters to pick from. Detailed descriptions of each sitter made it easier to select sitter. Communication between myself and the sitter was excellent. Easy to use Rover app. Loved each visit I received photos of the cats as well as a detailed visit on how my cats were.
RoverUser
Rover makes the process of finding reliable pet sitters easy. It's easy to see ratings, book, and communicate through the app.
Danielle B.
AVOID THIS APP. WASTE OF MONEY AND TIME. False accusations of payments outside the app and unjustly suspending the account. To begin with, I haven't booked anything in the app yet. They have access to the chats and my account, it is very clear that there is no confirmed booking. A waste of paying the verification fee and time spent in the app, booking NOTHING then now wasting time appealing on their false claims.
Response from Rover.com | Pet SittingAug 27, 2026
Hi Danielle, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. The charge you are referring to is the profile review fee, which is required if you want to offer pet care services on Rover, and it is nonrefundable. We hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available 24/7 at 34 910 78 07 83. -Lynn
Monica
It was not possible to contact with the pet sitter through the app when I needed ( it was a problem at the time of picking up my pet). The issued telephone number for urgent situations was wrong.
Response from Rover.com | Pet SittingAug 27, 2026
Hi Monica, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. Our 24/7 Rover Support team is always available at 34 910 78 07 83. -Lynn
Gail Giovanniello B.
I tried using this service two times. This company’s does not vet sitters and I had two bad experiences which ended up to be a huge waste of time weeks before vacation while trying to prepare for a sitter before vacation. The first sitter came over stoned and this past time, Yvette cancelled two times for scheduled walks to warm up to my dogs. Yvette also began to text me from a ghost phone so it did not go through to Rover. She complained about my smaller dog scratched her at first into.; her complaint came in three days after waiting for her to walk. River suspends my account. We have not gotten past hello. I do not recommend this service of untrained, unprofessionals.
Response from Rover.com | Pet SittingAug 27, 2026
Hi Gail, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lynn
Charlotte A.
Parce que je ne peux pas mettre moins d’une étoile. Ils ont une modération des messages qui dépasse l’entendement. Une personne m’a explicitement demandé qu'on verrait en direct pour le paiement, je lui ai dit non qu'on passerait par rover. Cette personne n’a pas fait de réservation immédiatement car elle a besoin de mes services seulement après son accouchement. Résultat, mon compte a été supprimé. Ils savent lire les conversations mais en diagonale apparemment. Ils encouragent à signaler des que quelqu'un vous fait une demande de la sorte. Sauf que je refuse de signaler des potentiels "clients" qui vont me confier leur animal. Débile. J’écris sous le coup de la colère mais c'est légitime.
Response from Rover.com | Pet SittingAug 27, 2026
Bonjour Charlotte, nous vous remercions pour votre retour et sommes désolés d'apprendre que votre expérience avec Rover s'est déroulée ainsi. Notre équipe d'assistance Rover est disponible 24 h/24 et 7 j/7 au 33 175 85 03 11 pour répondre à toutes vos questions. N'hésitez pas à nous contacter. – Lynn