Rover.com | Pet SittingReviews of rover.com

The sitter we had was excellent and provided daily updates and pictures

They matched us with the best human for the job. Sabi fell in love with Wan her family and other pups. He enjoyed yreats and playing in the yard. No complaints Got lots of scratches and cuddles. So happy we got Rover!

It was quick and easy. Rover connected me with a wonderful caregiver for my cat.

Overall it's fine to connect dog owners with Rovers. But there's no customer-appreciation mechanism - there are no discounts for recurring services nor any reward programs for being a long-term customer. These are gaps that a competitor can take advantage of.

Rover connected me with a great sitter right around the corner from my house and I have been using the same sitter consistently for the past 5 years

Christina was absolutely amazing with my furr babies. I received pictures throughout the day as well as updates on how my babies were each day. I will definitely be reaching out to her anytime I need someone to care for my babies.

Amanda did an awesome job taking care of our pets and the process to set up the service was quick and easy!

Doesn't look out for sitters or pet parents There background check on experience is just "trusting your word" when filling out experience related questions Doesnt support sitters when dealing with negligent owners like not providing enough food for a stay, nor do they have concer for sitters safety like clients having cameras in BEDROOMS Will punish sitters for "violating safety terms" when a pet parent LIES about dogs behaviors or training. Doesn't hold pet parents accountable for lying or bluffing about having an aggressive dog Does follow local laws for boarding by making sure whoever offers boarding has a kennel license or inspection done by there state. Nor do they make sure there sitters are insured, and bonded I was doing all the right things as a sitter ( insured, bonded having a registered LLC )and got over 80+ 5 star reviews and clients DELETED from me while it was my full time job because i was transparent with a client about her dog not actually being crate trained and breaking out of the crate after me being gone for 3 hours in a whole day, she didn't want to pay for damages her dog caused due to her negligence to properly inform me of her anxious attachment behavior so she made false statements to rover claiming "neglect" and i lost my account with no warning or chance to explain myself. Customer services SUCKS they will take a clients money over protecting there sitters! Even if this is your full time job and someone cancels while a visit is already active you will not get paid even tho every other service in the WORLD makes you pay full price if you decide to cancel while the service is already active. Time is money, and you cant get time back but Rover doesnt care about there sitters time and money only there own Do not recommend.