RoundPoint Mortgage Servicing LLCReviews of roundpointmortgage.com

Super helpful and got my issue resolution started right away as I was on the phone with them!

Angela was very helpful. I just wish the automated system would offer speaking to a customer representative as an option right away. I had to go through several different prompts to find the customer rep option

The representative was very helpful and took her time to properly answer my questions.

My representative was amazing!!! I got all my questions answered and got more knowledge on how my account is setup.

I had several questions and Jane was very patient and walk me thru the website where I can find my answers.

Alex was fantastic.

Very professional, worked hard to get me an answer, kind with calm voice.

This was my first time calling RoundPoint and the lady I spoke with was so kind and patient with me. I created my own confusion and managed to initially confuse her as well, but she quickly identified what I failed to see. I appreciate her showing me where I was making a mistake and correcting me. The call with her was very professional on her part I would like to say a very meaningful 'Thank you' to her.