RoundPoint Mortgage Servicing LLCReviews of roundpointmortgage.com

Good, but could not explain why my previous mortgage company withdrew a month of mortgage from my checking account.

The agent was very courteous even though calling about a late payment.

Angela was extremely helpful and attentive. She was able to assist me and help me get the information I needed.

The representative was very knowledgeable and very helpful. He understood immediately what needed to be done and he did it promptly and skillfully. This was first class service. I was very grateful.

Rep was so knowledgable. She was so willing to give us information and had a wonderful attitude. She made the conversation so pleasent. We would rate her a 10!

Alex was incredibly helpful, very thorough, clearly understood and saw the issue. This was an issue that had to be elevated, he did that and then outlined what would happen and gave me a time frame in which to expect it.

Answered my questions with confidence.

The agent Lacey is phenomenal and actually cares and makes the extra effort to “help” her customer this was the 2nd time I’ve spoken to her this month and each time she was very informative and took an extra step to assist me with my concerns. She has passion for what she does in her role and definitely next level talent. Lacey will be a leader within this company.