Roto-Rooter Plumbing & Drain ServiceReviews of rotorooter.com

So at 1:00am in the morning I smelled a horrible smell coming from my vents. I went downstairs and my basement was flooded. Once I saw where it was coming from which was my main house SEWAGE drain. I called Roto Rooter EMERGENCY line I left a voice message and they called back within 2 minutes. The Service technician Identified himself as Zach and informed me he is will be at my house shortly. Within 20 minutes he was at my door he showed his work ID and put shoe covers on and was very Pofessional and Respectful to my home. He fixed the main sewer within 30 mins using a mechanical snake. He explained what my problem was and also how he planned on fixing it. he cleaned up after himself. I was very happy and pleased with the service Roto Rooter provided and very impressed with speed and proficiency of the service Technican Thank you ROTO ROOTER AND THANK YOU ZACH.

Called them for a plumbing appointment. Was told there was no fee for them to come out and inspect the work to be done and that they could do Saturday morning. On the morning they were supposed to arrive I got a call from one of their plumbers asking about what needed to be done. Over the phone he quoted $350 and wanted me to say I would be happy with that before he drove out to see me. Totally unacceptable given I could have got a local firm out on the day and got an honest quote had I not wasted my time with these guys