roomtery Reviews | Read Customer Reviews of roomtery.com

roomtery Reviews | Read Customer Reviews of roomtery.com

roomtery reviews

70 approved reviews, newest moderated first

Rana A.
Mar 18, 2025
beautiful bedsheets and very unique
beautiful bedsheets and very unique
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Stephenie
Mar 16, 2025
Cute stuff and fast shipping
Cute stuff and fast shipping. Excited to order from roomtery again!
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Kate L.
Mar 10, 2025
I liked the bedding but did not like…
I liked the bedding but did not like how long it took for the bedding to get to me
Response from roomteryMar 11, 2025
Thank you for sharing your feedback—I’m glad you liked the bedding! As I can see, your order was delivered in 12 days, which is within our shipping policy. I apologize for any inconvenience this delay may have caused. We’re continuously working to improve our delivery times.
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Rebecca H.
Mar 4, 2025
Ordered rechargable but got battery powered lights instead
I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .
Response from roomteryMar 9, 2025
Hi, Rebecca. I'm really sorry to hear that you received the wrong night lights. We are still a tiny team and sometimes mess up the orders. If you’d prefer the rechargeable lights you originally ordered, I can arrange for a replacement to be sent to you. Just let me know here: [email protected]
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Alvaro M.
Feb 17, 2025
Never received my order and they did…
Never received my order and they did little to fix the problem
Response from roomteryMar 9, 2025
Hi, Alvaro! As I can see, our team reached out to you on this matter on Feb 17, updating on the status of your order, and got no response back from you. As for now, the order was delivered on March 3rd and the package is marked as received. If there's still any problem with your order, please get back to us asap at [email protected]
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Elin M.
Feb 15, 2025
i was not really satisfied with one product I got...
i was not really satisfied with one product that I got. but returning it was easy so i'm greatful for that :) But the other product I bought i'm very happy with.
Response from roomteryMar 9, 2025
Thank you for your feedback! I'm sorry to hear that one of the products didn't meet your expectations, but I'm glad the return process was smooth for you. We always strive to make things as hassle-free as possible.
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Itzel P.
Feb 13, 2025
great quality
great quality, soft and so cute!
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Gabby
Feb 8, 2025
Not great
Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.
Response from roomteryFeb 13, 2025
Hi, Gabriella! I’m really sorry for the frustration and delays you’ve experienced with your order. I completely understand how disappointing this must be, especially after waiting so long. While I’m glad to hear that a new set is on its way, I know this situation wasn’t ideal, and we truly appreciate your patience. Please contact me at [email protected] after receiving the replacement bedding, and I will work on an appropriate compensation for you.
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