roomteryReviews of roomtery.com

Loved the fabric but the duvet cover had no straps or buttons to attach to an insert. Cheaply made. Would love to return

It took 2 weeks to get my order. The fabric is thin and cheap looking. My pillow case came with a stain on it that won’t come out. I’m really disappointed.

It took two in a half weeks to arrive and it doesn’t really look like the pictures its more yellower then expected.

I ordered night lights for my nieces. The shipment took a long time to get here. And it was the wrong ones . I kept them anyway to avoid more hassle. The girls will enjoy these anyway I'm sure .

Unfortunately, the size and coloured I received was completely different to what I ordered. Apparently there were issues in the warehouse but already my order took a month to arrive and now I have to wait another month. They didn’t even reimburse me for the time I’ve had to wait and frustration this has caused me. I spent over $150AUD on this so it is extremely disappointing to see my order get treated like it was nothing. Thankfully there’s a new set on its way but the fact I’ve had to wait 2 months is honestly appalling.

The quality does not match the price. Fabric is cheap microfiber. The hemming of the edges looks unprofessional. One of the items I purchased (a little tiny lamp) broke the first time it fell. The dimensions in the descriptions are incorrect.

Order at your own risk! I purchased a bedding set that upon arrival looked nothing like the online photos. The colors were way off, and no it's not just the lighting in the photos. I promptly sent an email to customer service (as this is apparently the only way to initiate a return!!!) with my order info and requesting a full refund to my original payment. I haven't received a response from their customer service. UPDATE: Following up to say that despite the effort it takes to get a return processed, I was successfully able to complete mine.