We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Roomrs (roomrs.co) has 171 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
roomrs.co
Website
roomrs.co
Category
Real Estate
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Moving to New York City was significantly less stressful because Roomrs provided a fully furnished, ready-to-use space that eliminated the logistical nightmare of getting furniture and setting up utilities. The sales, leasing, and customer service teams were professional and efficient, ensuring a smooth digital onboarding process and responding promptly to any maintenance or administrative inquiries.
Response from RoomrsJun 12, 2026
Thank you for such a thoughtful review! Eliminating the logistical headaches of furniture and utility setup is exactly what we built Roomrs around, so it's great to hear that came through during your move. A smooth digital onboarding process and prompt responses to maintenance and admin questions are standards we hold the team to consistently, and we appreciate you calling that out.
Thanks,
The Roomrs Team
CM
Carla M.
Roomrs made my move to NYC much easier…
Roomrs made my move to NYC much easier and less stressful. The platform was very easy to use, and the whole sales and leasing process was smooth from start to finish. Their customer service team was also very responsive whenever I had a question, which made me feel supported throughout the process.
The apartment was exactly as shown in the photos, clean, and ready when I arrived. Overall, I had a very positive experience with Roomrs and would definitely recommend them to anyone moving to NYC.
Response from RoomrsMay 12, 2026
Hello Carla,
Appreciate you taking the time to share this! Moving to NYC is no small thing, so it means a lot to hear the process felt manageable from start to finish. Glad the apartment lived up to the listing too — and thanks for the recommendation.
Thanks,
The Roomrs Team
WH
Wyatt H.
My experience with Roomrs was great!
My experience with Roomrs was an amazing. They made moving to NYC quick and easy. They were also very good at communicating which was helpful in finding my ideal apartment.
Response from RoomrsMay 12, 2026
Hello Wyatt,
Thanks so much for sharing this! Moving to NYC can feel like a lot, so we're happy the process felt quick and easy on your end. Glad the communication helped you land in the right apartment too.
Thanks,
The Roomrs Team
PU
Patrik U.
Seamless experience
Seamless experience, nice rooms as advertised, great roommates. Will use again for short terms rentals in the future.
Response from RoomrsMay 12, 2026
Hello Patrik,
Thank you for sharing this. A seamless move paired with great roommates is exactly the experience we aim to deliver, and we're glad the room met expectations as advertised. Flexibility for short-term stays is something we've invested a great deal in, and we'd be glad to welcome you back whenever your next stay comes up.
Take care,
The Roomrs Team
RC
Raymond C.
Took my deposit
I reported a cracked stationary glass panel immediately (with video) and denied liability as I wasn't present in my apartment when this occurred. After move-out on 8/31/25, Roomrs withheld $1,600 from my deposit but did not send a post–move-out itemized statement within 14 days as NY law requires. They also sent my $750 refund to the wrong account before fixing it. I’ve filed with the NYS AG and am proceeding to Small Claims. Would not recommend~
Response from RoomrsMay 12, 2026
Hi Raymond,
We’re sorry to hear that you feel this way, and we’d like to clarify the situation for accuracy and transparency.
The stationary glass panel in your room was found cracked during your tenancy and was reported by you while you were still in possession of the unit. As outlined in the lease you signed, tenants are responsible for damage that occurs inside their private room during their stay. After receiving your report, a maintenance team conducted a review, and we provided an invoice and statement for the full replacement of the panel. This invoice was shared with you and the balance made clear, and the amount was applied in accordance with the lease agreement.
Regarding the security deposit timeline, the deduction explanation were provided, and the refund portion was processed. While there was an initial processing error with the bank details you provided, this was corrected promptly once brought to our attention, and the $750 refund was successfully reissued.
We understand that you disagree with the damage assessment, and you’re fully entitled to pursue any channels you feel appropriate. We respect that. We’re sorry that your experience didn’t meet your expectations, but we stand by the handling of this matter and the accuracy of the charge based on the lease terms and the documented condition of the room.
If you’d like to continue the conversation or review documentation again, we’re happy to speak with you directly.
Thanks,
The Roomrs Team
CH
Christian H.
Recommend for Everyone
Great experience overall: around-the-clock access to customer experience team, clear and consistent communication from Roomrs Support, and very transparent billing/move-in and move-out processes. Ideal for both short- and longer-term stays and great opportunity to meet with other interesting people during your time there
Response from RoomrsMay 12, 2026
Hello Christian,
Thank you for the thoughtful review and the recommendation. We've put a lot of focus into making support accessible and keeping billing and move-in/move-out as transparent as possible, so it's great to hear those efforts came through. The community side is one of our favorite parts of coliving too — glad you got to connect with interesting people during your stay.
Thanks,
The Roomrs Team
MS
Makaela S.
Roomrs is great!
Roomrs had furnished apartments and modern furniture which I loved!
Response from RoomrsMay 12, 2026
Hello Makaela,
Thank you for the kind words! Furnished apartments with modern, move-in-ready setups are a core part of what we offer, and it's great to hear that resonated with you. We hope to have the opportunity to host you again down the line.
Wishing you the best,
The Roomrs Team
DC
Daniel C.
Much better than Airbnb for short term…
Much better than Airbnb for short term furnished rentals in NYC
Response from RoomrsMay 12, 2026
Hello Daniel,
Thank you for the kind words! We've worked hard to position Roomrs as a strong alternative for short-term furnished stays in NYC, with the flexibility and reliability that traditional options don't always offer. We'd be glad to host you again whenever your next stay comes up.
Thanks,
The Roomrs Team
