RoomifyReviews of roomify.com

Have not received my package and I ordered about 2 weeks ago. Zero communication at all!! I wish I would have known this before I bought from them. This is horrible!

I placed an order July 18 and was advised that my bundle would be shipping out and received in 1-5 days. It’s now August 3 and the status on my order says unfulfilled, unable to reach customer service, no email updates and I move on campus August 18. The amount of money I spent if I don’t hear back from this company I will dispute the charge with my bank. This is the worst experience ever!

Please please please do not order from this company. I ordered last year for my dorm and it took me over a month to receive my order. When I did receive my order BOTH my comforter and the sham that was supposed to come with it were missing. I immediately attempted to contact them but they do not answer their phone so my only option was to text them. The lady told me that the reason that these things were missing was because they were OUT OF STOCK! At no point did I receive any notification that these items were out of stock and they just send the remaining items without them. I had already moved into college at this point and was using a throw blanket for the time being to sleep on. The lady suggested that I pick out another comforter and they would send it to me but none of the other comforters matched with my room. So I asked if I could just wait until their comforter was restocked (in December) and she said yes. I ordered in July and come JANUARY I still hadn’t gotten this comforter. I emailed them multiple times to ask about it and they completely ignored me and I continued to email them every week until February. I finally got so frustrated that I emailed and texted them one last time demanding a refund for an item I never received. They did not reply or apologize, however I did eventually receive a full refund after being forced to harass this company for months.

Roomify made our lives so much easier than we could imagine. Shopping in different places gets really hectic on top of that coordination and finding the right colors, but roomify made it all happen in couple of clicks. It has quality product for a low price with an on time delivery. Thank you roomify for a great experience.

Roomify is just what we needed when it was time to move my son into his dorm room. Roomify can put it ALL together!

We’ve use it multiple times for different family members and it’s perfect every time. I would highly recommend it.

I ordered my dorm room package in July! It is February and I have yet to receive it, or yet even an email. I am furious with this company and their poor costumer service. This is no way to treat paying costumers.

I love my pillows, sheets and towels I got from Roomify! I get a lot of compliments on my pillows, and am looking forward to ordering a few more for my living room. Thank you Roomify for the excellent customer service, fast shipping and being a ‘one stop shop’ for many of my apartment needs!