RoomifyReviews of roomify.com

Bad customer service. They didn't ship what I ordered on january

I purchased items for $170.00 on July 5th, 2019. Seemed like a good deal as they offered a 25% discount on the Starter Bundle that was originally priced for $195.00. They did not honor their shipping policy for 5-7 business days. I did not receive the order until August 14th. I had to contact via email numerous times trying to find out when this would be received. I finally had to purchase something elsewhere as my daughter was going to be leaving for school the following week. I requested a refund which they said they would grant after proof of return. I sent the proof of return with FED EX tracking /shipping notification. They gave me a refund of $20.00. All items were unopened and in the original state. I have no way to contact the company except through email as their phone number is no longer valid. I'm livid! If I had known that I wasn't getting back my refund, I would have kept the bedding and donated it rather then lining pockets of these crooks who I know shipped it off to someone else! Now having to go through the hassle of disputing this with Paypal. I put a review on their site which was removed because it doesn't match the other stellar reviews put up by other people who had a better experience then me.

Was a Happy customer with my first daughter..not so much my 2nd daughter 2 years later...damaged goods received...emailed and they said to send picture..which I did, now they dont respond after several attempts to contact them...so unprofessonial..wish I went with Dormify which may be a little bit more $ but worth it to have customer service when things dont go as planned. My daugher leaving tomorrow without a replacement ...all their phone #s are not listed anymore

Can someone please give me a customer service phone number

Roomify lacks integrity with processing. I made phone calls to camcel order when the order didn't arrive as planned. I was told the order will arrive the next day. The customer service representative was not honest and refused to give me a refund stating I had to wait for FedEx delivery to start a return. The package was dropped off without as signature required when I already stated we. Will NOT be home. I will not order from this company again and will not refer it to my friends. A company that forces their product on others is not to be trusted. I better receive my miney back in a timely manmer. This makes no sense. I will not order from this company again and will not refer

What the heck? I ordered July 31st. Order still says unfulfilled. They keep saying it will be shipping in a day or so. My son leaves in 11 days and I'm worried he'll have no bedding! I thought ordering 3 weeks in advance would be plenty of time. Crossing my fingers this shows up.

I ordered my bundle two weeks ago under the impression it was to ship in 24 to 48 hours then take 1 to 5 days to ship. They charged me the day I purchased it and when I messaged the chat feature I was told it was to ship last week 3 times. Then told it was shipping on August 2nd and should recieve tracking information that evening or the morning of the 3rd. It is now August 7th. I move into my dorm in 4 days and the package still says unfulfilled. So I called and was told yet again my package should ship today or tomorrow and take 3 to 4 days to arrive. I doubt it will. I will be in my dorm with no bedding at all. And when the package ships I will have to drive 2 hours home just to pick it up. UPDATE: Just called about 13 times in a row in order to get the phone answered to get a refund and the money won't be in my account for 3 to 5 business days. I move in 2 days and won't even have my money back to purchase the stuff I need.

I ordered a little late but site said it would ship within 24-48 hours and 5-7 day delivery. After 10 days it still hasn't shipped. They should not charge your card until it ships!! Requested for them to cancel order and they said they'd be in touch. I will dispute charge with bank and hopefully get my 300$ back!