jay H.
I ordered 34 items for my gym and I…
I ordered 34 items for my gym and I never received 12 items, an item was damaged, and another item arrived open and missing parts. After arguing with customer service for a half dozen times they told me to file a police report against the shipping company that delivered it. I had to open a dispute with my credit card to get my money back from the items not delivered. The only reason I got my money back from the items missing is because rogue had the box weight as 22 lbs but the shipping company had it weighed as 6 lbs. I then tried to have the whole order returned because it was incomplete and missing items and Rogue told me I would have to pay to have the 20 kettle bells shipped back but that would of cause me to pay hundreds in shipping. Rogues customer service is horrible and I will never buy anything from them again. I spent over $2000 and the only thing they told me was to file a police report. Don’t waste your time or money dealing with this company!



