RockIT Repairs Reviews | Read Customer Reviews of rockitrepairs.com

RockIT Repairs Reviews | Read Customer Reviews of rockitrepairs.com

RockIT Repairs reviews

Showing 110 reviews with 5 stars · Clear filters

Glenn
Nov 16, 2015
Great Service
Damaged my Blackberry and RockIT Repairs took care of it in short order. Highly recommended.
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Susan
Nov 16, 2015
satisfied
I sent my Kindle Fire HD 7 in as I have always had a lot of trouble with the battery. They fixed the charge port but I had called and spoken with several people asking if they would also check to see if the battery itself needed replacing. They did not check or replace the battery and I am still having issues with the battery draining within 2 hours. Now it also is draining while it is plugged into the adapter if it is turned on. I am left searching the internet to find out how to replace the battery myself. Everything else was fine with good emailed communication as to where they were with my repairs. I am updating my review now. Within half an hour of posting my 2 star review, the owner replied and responded in a way that I was completely not expecting - to make it right. I am so impressed by this offer that I am updating to 5 stars before the work is even done. Thanks Jonathan!!
Response from RockIT RepairsNov 16, 2015
Susan, We appreciate you sending us your device and giving us the opportunity to fix the charging port on your Kindle Fire. In regards to your battery, I am very sorry if we did not look at the battery, there must have been a miscommunication on our end and our technicians did not receive the information that you had stated. If you would like I would like the opportunity to install a battery at no cost if you send us the device. I look forward to you giving us the opportunity to make this right. My name is Jonathan and I will gladly help you with this matter. Jonathan Hawkins - Owner Call 540-412-8824 with any questions or concerns and I will help you.
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John
Nov 16, 2015
Excellent service and all issues quickly resolved
I had a defective PC that I purchased from a company. I took it in one day and had it back before the week was over. Couldn't be happier, as now, the PC is working fine.
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Montgomery
Nov 16, 2015
Glad i found you.
Friendly and knowledgeable.
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Tony
Nov 16, 2015
Rockit Repairs Rocks
Took my phone in for a cracked screen. I was told it would take an hour. 1 hour later it was done and for a great price!!!!
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Ann
Nov 16, 2015
Quick service and a job well done!
Computer desk top needed updating and new security software added. They were able to provide quick service the first time visit. No problem once they fixed my computer.
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Anne M.
Nov 16, 2015
Great Service
So much easier than dealing with the insurance company where I bought my phone. I broke my screen and they had it fixed in a little over an hour.
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Laurel
Nov 16, 2015
Good and accurate service
Solved my computer issue on time and at a fair price. They even installed some free cleaner software.
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