Jim S.
Ro Experience Review
You made it easy to order on my own timing. Delivery was fast. Discretion was upheld.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jim S.
You made it easy to order on my own timing. Delivery was fast. Discretion was upheld.
Jonathan K.
Follow up questions, generally concerned about my opinion
PHopp
So far the help has been excellent, but I haven’t started the medication yet.
Customer
There product works fine. But there are many other options for ED meds. My problem was that I placed an order with a discount offer. After my order was placed, and charged, I was told the discount wouldn't apply even though they sent me an email and a text with the offer. Very deceptive and unprofessional. Received several follow up emails asking for a copy of the email. Went through 4 different representatives. Absolutely horrible customer service. Will not use again. My reply is read the 16 emails that have gone back and forth. The story and my position is crystal clear. Don't know what else to say about the situation.
Response from RoMar 13, 2024
Hey there- I'm so sorry to hear this was your experience with us. I'm reaching out to get more info from you to see what happened here and make this right.
Kathie V.
Very friendly an well educated people to work with concerning their product
Christopher C.
There is a shortage of Wegovy, and other meds in this class but Ro will keep charging you a nonrefundable fee every month whether you get the medicine or not I was charged $400 and all I did was send in a lab. Their email responses are slow and do not address your issues buyer beware!!!!
Response from RoMar 13, 2024
Hey there- I'm sorry to hear you're not getting the answers you need from your team. I'm reaching out to get more information from you to see how we can help.
Judy B.
I was responded to promptly and my issue was addressed.
customer
Needed an alternative prescription telehealth for my ED treatment. Professional, efficient, and timely help was given to me. Thank you.